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Old 08-24-2016, 07:17 AM   #21
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Originally Posted by FLHTK-JOE View Post
Actually there is an agency in the Federal Government that is very interested in stupid things that RV manufacturers do. It is the National Highway Traffic Safety Agency and you can file a complaint here http://www-odi.nhtsa.dot.gov/contact.cfm

When I purchased a new Montana in 2014 the rear escape window latch broke within the first 500 miles. Dealers, and Keystone RV could not get replacement latches so many owners, myself included had to zip tie or wire tie these windows closed. This went on for months with Keystone saying they could not get the latches. Several folks filed safety complaints with the NHTSA including myself. A Federal Investigator telephoned me within a week of my complaint being filed to get additional information. They were also conducting an investigation because Keystone had let some fivers leave the factory with the ladder on the wrong side, thus totally blocking the escape window in back!

Anyhow, about a month after the investigation started and the NHTSA
notified Keystone RV, the latches became available. After a couple of conversations with the NHTSA investigator I am convinced that they take any safety complaint seriously. And I guarantee you that the RV maker takes the NHTSA seriously. Keystone Customer Service must have called me and emailed me 3 or 4 times to make sure my window was finally fixed and I was a happy camper.
Thank you for replacing my ignorance with knowledge.

But why does it have to take a major safety violation (fire escape fail) to get government involvement in order for a manufacturer to properly support their product?

[Sorry for the outburst, I'm still waiting for the buyback on my VW Diesel]
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Old 08-24-2016, 07:54 AM   #22
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Buy or build replacement ladder if 16" is too much for you. After all you are climbing into a bunk not cleaning out your gutters. Never met a kid who has a problem with the ladder and such. I do not want the stupid government telling me how many bristles my toothbrush must have and the bs in most regulations is laughable at best.
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Old 08-24-2016, 09:05 AM   #23
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One person ****s there pants and everyone needs to wear a diaper.
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Old 08-24-2016, 09:10 AM   #24
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Government regulations aren't a good answer - all it will do it make things really, really expensive. Look at what it has done for aviation...
I'm all for the less government mantra but this doesn't seem like the best example. Aviation has an incredible safety record in large part because of the millions spent dissecting each and every crash down to the smallest detail and applying any lessons learned to future operations.
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Old 08-24-2016, 09:17 AM   #25
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Grumpy and The Logans are dead on with their message.

If you are not happy why did you buy your RV in the first place? The RV industry is what it is and do rely on feedback of customers, but it is still up to this industry what they do with the feedback information.
Have some self initiative and finish your RV the way you want it. That's what I have always done over the 50 plus years of RVing. Complainers don't get far in this world...........it is the do'ers what make things happen.
++10 What he said! Just fix it up the way you want it. You knew the ladder was what it was when you bought it. Leaning on the government for every little silly problem weakens you and enables the government even more.
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Old 08-24-2016, 09:50 AM   #26
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One person ****s there pants and everyone needs to wear a diaper.
Agree or not, this ^ is funny right here.
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Old 08-24-2016, 09:54 AM   #27
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++10 What he said! Just fix it up the way you want it. You knew the ladder was what it was when you bought it. Leaning on the government for every little silly problem weakens you and enables the government even more.
Seriously, I do agree with this. Complaints about silly things empowers government to "do something". The way they "do something" is to create restrictions on what people can do from that point forward. If you ever wondered why we have 70,000 new regulations every year in the Federal Register, restricting what Americans can do, or mandating what Americans "must do", then wonder no more. You will eventually get a solution, however, whether it's what you wanted is usually questionable, and what you end up having to give up to get your questionable solution is a crapshoot. Often, it's way more than you wanted to surrender. The lesson: Be careful what you ask for.
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Old 08-24-2016, 01:04 PM   #28
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I'm all for the less government mantra but this doesn't seem like the best example. Aviation has an incredible safety record in large part because of the millions spent dissecting each and every crash down to the smallest detail and applying any lessons learned to future operations.
Aviation is a pretty far cry from an RV bunk ladder. Sometimes it is actually ok to let people be themselves and look out for their own needs. Guess that's the motivation for the comments some of us have made. I challenge anyone to take the time to read the government mandated notices in the front of anything you buy. They often take up the first 1/3 of the owners manual. They say stuff like the chain on your saw can cut off body parts or your car will be hard to control on Ice. Really does anyone on here read that stuff?
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Old 08-24-2016, 01:15 PM   #29
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Aviation is a pretty far cry from an RV bunk ladder. Sometimes it is actually ok to let people be themselves and look out for their own needs. Guess that's the motivation for the comments some of us have made. I challenge anyone to take the time to read the government mandated notices in the front of anything you buy. They often take up the first 1/3 of the owners manual. They say stuff like the chain on your saw can cut off body parts or your car will be hard to control on Ice. Really does anyone on here read that stuff?
My favorite: The hot water is .... hot.
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Old 08-24-2016, 01:17 PM   #30
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My TT bunks have no ladder.. my daughter doesn't care, so I don't. They have some spiffy aftermarket ones, but I've bought enough 'stuff' this month to empty my wallet till spring.
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