This is a common problem on RV's with power steps. Often I have found it is in the door sensor. When it thinks the door is open it will not retract the steps.
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
140 days boondocking in 2016
211/2015, 196/14, 247/13, 193/12