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Old 03-31-2016, 10:38 PM   #1
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First trip. Not happy so far.

First trip in our brand new 2016 GH 31FS.
Here is the list of BS I have had to deal with:
Front end alignment
Helwig spring adjustment
Had to adjust Water pump shut off
Built in GPS and cameras are worthless
Transmission sometimes doesn't shift out of fourth gear after going up hills
Leaking hydraulic line on stabilizer
Door stop came unscrewed twice
Drivers side mirror won't work side to side
Tankless water heater is temperamental, works only sometimes on bath sink
Shower drain came unattached and flooded bath and hallway
Drip hose on fridge overflowed and got circuit board wet on furnace. It doesn't work now. Reran drip hose through vent.

I know some of you may say this is just part of using a new rv.
But all of this has added much stress to a well deserved family vacation.
Good thing I am handy and fixed most of it. Especially since we are on the road and 1500 miles from home.
Heading for home tomorrow. Hope nothing else goes wrong.
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Old 04-01-2016, 05:35 AM   #2
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Wow, I wonder what happened between your PDI and your first trip that all those things would have broken in between. Sounds terrible...
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Old 04-01-2016, 06:09 AM   #3
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Wow, I wonder what happened between your PDI and your first trip that all those things would have broken in between. Sounds terrible...
Sounds like they rented it out for an around the world trip.
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Old 04-01-2016, 07:26 AM   #4
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Wow, how was that all missed during the PDI?


Ours was several hours long, and the dealership fixed everything on the spot.
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Old 04-01-2016, 09:22 AM   #5
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Many of those things can not be adequately tested during the PDI. I remember during my PDI I felt overwhelmed and I had a two page checklist. Prior to the PDI, DW and I checked all the cabinets, drawers, seats, bed, faucets and other things. In spite of that you can't check everything. I felt the experienced person who ran the PDI gave me all the time I needed. My 2016 GH 29MV had only a few issues. I feel sorry for the OP and understand some of those problems could have happened to me as well.
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Old 04-01-2016, 10:13 AM   #6
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Wow, that's a rough first outing. I would hope that most units come from the factory in better shape than that. Shouldn't have to rely on the PDI to catch all that stuff. I've been out twice with my new rig and only really share the alignment and worthless tankless water heater issues, both which were expected. Guess I will be taking a closer look at everything on our next trip next weekend.
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Old 04-01-2016, 11:03 AM   #7
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I had a similar list of issues on my new 2013 Greyhawk. My water heater varies big time from cold to hot and no one has been able to fix it....let me know if you find out how to fix it.
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Old 04-02-2016, 07:40 AM   #8
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When I took delivery it was cold out. So plumbing was still winterized. I spent 3 hours in MH while they set up the toad. Sink counter has a hairline crack. Which they will replace. I was all over the vehicle and didn't find any other visible problems. All of my issues were from use. I had been on this site for several weeks and was looking for the obvious issues. Tech that I did walk through with was kind of quick about it. I will take it up with dealer when I get home.
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Old 04-05-2016, 12:33 PM   #9
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Sorry to hear about your issues. I took delivery of my 2016 Redhawk and during the walk through, found some things they were supposed to fix while my wife and I completed the paperwork inside. Well, they did not fix anything! So I called for service immediately and they said they could schedule me in a month. I pitched a fit and they got me in 2 weeks later, BUT all they did was tighten the toilet. The leaking seal on the slide out they had to order as well as the propane alarm. It took a month for the seal to come in from the factory and now I've had to schedule the installation 2 more weeks out. I now know why they have a 2 year warranty. The 2 years will be up waiting for service. I contacted Jayco customer service and they politely told me that my dealer will take care of the issues. I have to laugh. At least I know I'll be able to pull the duct tape off of the slide in a couple of weeks. I know what water does to the inside of an RV.

Bob
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Old 04-05-2016, 01:10 PM   #10
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I have the same problem with the bathroom faucet in my 2016 GH 31FS. I spoke with Girard and they said it was a water flow problem. The water heater needs more flow sensed to stay on. Two fixes were to but a better higher flow water pump, or remove the water saver in the faucet screen.. I'll try the faucet idea first, but I dry camp a lot and am not a fan of using more water to get the faucet water hot.
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Old 04-05-2016, 03:29 PM   #11
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Bright side is you have two years to get all the bugs worked out I have read a lot of horror stories about owners of other brands having major failures shortly after their 12 month warranty is up.
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Old 04-05-2016, 05:03 PM   #12
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Well that is pretty bad, I mean one or two problems is one thing but that is a little over the top.
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Old 07-19-2016, 11:46 AM   #13
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So I am renewing this thread now that we have used our 2016 31FS for the second time.
Left side camera now doesn't work.
Gen 3 Girard HWT wouldn't fire. (Stuck selinoid)
Air conditioner does not move air well to back bedroom
Door stop keeps falling off
Electric awning bounces when putting in or out
Why are there no latches for outside compartment doors?
Queen bed is already developing body impressions

We are missing our flawless Forest River 5th wheel and are wondering if we made a big costly mistake
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Old 07-19-2016, 11:54 AM   #14
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Did you see my post about my rear sway bar and passenger side rear shock being disconnected from the frame? Make sure you crawl under and ensure everything is tightened down. Also, did you try tapping the proportional valve with a hammer to get the water heater to fire? Girard will send you another one if that is the problem and also reimburse you for one hour's worth of labor. Sounds like you are having more trouble than most.
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Old 07-19-2016, 02:18 PM   #15
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Hate to say this but, I'd be fed up and ready to sell it. That much crap going bad after a few uses is unacceptable..for any manufacturer. I'd be fuming.
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Old 07-23-2016, 08:52 AM   #16
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Girard has a long way to go with their water heaters. The consumer doesn't care about the amount of water flow, or pressure when wanting a little hot water. We just want hot water when we turn on the hot water. Too little water flow, too low water pressure, too high altitude, too much cold water, someone else turns on water on another faucet, water too hot, flow sensors, relays, red lights, fans, resets. GOOD GRIEF!!
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Old 07-23-2016, 08:42 PM   #17
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Is it reasonable to expect more when you drop this much cash on something? I think so.
But Quality seems to be Job #38 on all RVs these days.

Our door stop has fallen off a dozen times.
No biggie. Screw it back on. Next time, I'll add some locktite.

Our Girard Gen II water heater has been OK.
I've had to hit the reset button twice.
But, it is very nice having unlimited hot water when we're fully hooked up.

The AC flow has become blocked on one side too.

And the double sided tape that held the back shower wall to the wall, gave up.

But so far, these are all things that I can handle myself.
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Old 08-03-2016, 02:09 PM   #18
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Hello All, New to this forum and new to a 2008 Jayco Seneca 35GS. I traded in a 2015 Four Winds 33SW on the Jayco. The 2015 had so many issues I could write a book. I was told by some folks in the industry the rigs built from about 2010 forward have all had quality of build problems. The economy downturn and therefore lack of RV sales caused the manufacturers to cut back on skilled labor. Replace the skilled worker with 2 or 3 non skilled workers for the same dollar amount. This is a common practice of Warren Buffet in any industry he buys and he bought a major chunk of the RV industry. Just my thoughts. I would be interested in any other opinions.
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Old 08-10-2016, 05:20 PM   #19
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I agree that the quality of Jayco is terrible! I think ours was built by a bunch of angry middle schoolers!

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Old 08-10-2016, 05:31 PM   #20
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I agree that the quality of Jayco is terrible! I think ours was built by a bunch of angry middle schoolers!

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Not everyone has that experience with their Jayco:

Initial Quality poll;

http://www.jaycoowners.com/forums/f1...oll-31120.html


Quality after two years poll;

http://www.jaycoowners.com/forums/f1...oll-31121.html
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