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07-14-2015, 03:25 PM
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#1
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Member
Join Date: Jul 2014
Location: Fountain
Posts: 79
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Jayco Warranty questions
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07-14-2015, 03:34 PM
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#2
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Senior Member
Join Date: May 2013
Location: SE Wisconsin
Posts: 3,430
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In theory, yes. But no one here can make the determination. All you can do is take it in and have the dealer assess it.
__________________
Chuck
2013 Jayco Jayfeather X20 E (sold)
2016 Chevy Silverado LTZ 2 Z71 Crew Cab (sold, and dearly missed)
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07-14-2015, 04:44 PM
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#3
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Senior Member
Join Date: May 2012
Location: Minnesota
Posts: 9,740
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Jayco fixed a spiderweb Crack in my wall. I actually did not notice it, the deal found it, replacing a decal. Fixed better than new, cannot see it at all.
as for the roof, that is hard to say. If it appears to be a factory defect, I bet they will. But if it is wear and tear, from us. I doubt they will cover it. It is normal to have waves in the roofing membrane as it is not glued down.
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07-14-2015, 05:09 PM
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#4
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Member
Join Date: Jul 2014
Location: Fountain
Posts: 79
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If you can zoom in the pictures. Its hard to see otherwise.
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07-14-2015, 05:49 PM
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#5
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,772
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They fixed some spider cracks like that on my front cap. It was just in the gelcoat.
The rear looks like a hose was drug over it, don't know but Jayco will determine after it is documented by the dealer.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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07-14-2015, 06:09 PM
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#6
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Senior Member
Join Date: Apr 2014
Location: Gilbert
Posts: 607
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They replaced my roof because a rafter had broken. They cover tire blowouts and the damage done by the tire. My guess is yes, you will be covered and have no problems. Start with your dealer or any dealer that covers Jayco warranty.
__________________
2014 Jayco Jay Flight 32 BHDS
2015 Ford F-250 Lariat 6.7L Powerstroke 4x4
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07-20-2015, 01:58 PM
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#7
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Member
Join Date: Jul 2014
Location: Fountain
Posts: 79
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UPDATE: After sending Jayco the pictures in question, Jayco service confirmed that these issues will be covered under warranty. I told them that I cannot get into the servicing dealer for at least 30-60 days and they told me to apply "quad sealant" to prevent further roof damage in the interim.
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07-20-2015, 02:15 PM
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#8
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Senior Member
Join Date: May 2013
Location: SE Wisconsin
Posts: 3,430
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Good news! Thanks for the update!
__________________
Chuck
2013 Jayco Jayfeather X20 E (sold)
2016 Chevy Silverado LTZ 2 Z71 Crew Cab (sold, and dearly missed)
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07-20-2015, 02:48 PM
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#9
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,772
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Just for your info, My dealer coordinated the claim on mine with Jayco, but they arranged for me to take it to a local fiberglass shop for the repairs. I dropped it off and it was ready in about a week. Jayco and the dealer handled all the paperwork.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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07-20-2015, 04:44 PM
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#10
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Senior Member
Join Date: May 2012
Location: Minnesota
Posts: 9,740
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Good news. I do like Jayco stands behind their product.
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07-21-2015, 06:49 AM
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#11
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Senior Member
Join Date: Oct 2013
Location: Michigan
Posts: 350
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This is my 2nd new fifth wheel and I have had great results from Jayco's warranty service on both rigs.
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