Mr Jack, As Chris stated, you MUST have the micro chip in your "E" drive before starting the download on your program. I would erase your download (program) from your computer. When you get the new micro chip and want to reinstall the Naviextras to your computer do it with the micro chip in E drive. The online program WILL/should take over and incorporate itself to the micro chip.
Anyway, that's my 2 cents