The dealer should be going to Jayco on your behalf to get this resolved. Since the dealer won't step up to the plate contact Jayco yourself. You should be entitled to the most recent maps available with a new purchase. If 2011 maps are the latest available from Clarion it doesn't say much for their systems.
You might be ahead of the game to get a Garmin nuvi system with lifetime map updates. Prices for GPS's have dropped dramatically over the last several years.
Chuck - Sparta, TN
2012 Jay Flight 22FB, 2 x Honda EU2000i
2013 GMC Yukon XL Denali AWD
EDUCATION is what you get when you read the fine print.....
EXPERIENCE is what you get when you don't.