Well I will be the other side of the coin, we joined, have ordered items from CW online, by far the slowest worst experience yet. I tried to reach out to them, no one ever answers the phone... Try for yourself.
As far as road service goes, just check out their sites forum, I will stick with Coachnet and AAA.
Now if your just looking for a discount if you walk into the store, campsites, and some fuel, go for it, just don't expect and support from them personally.
2001 F250 Superduty
2 Crazy Huskies