Oh yes, quality is not number 1
Purchased a new Jayco and had nothing but problems with it for the first six months.
- It took Jayco over 3 months to locate and correct electrical shorts, plumbing leaks and ten other more minor issues. Some, they would not even acknowledge.
The people at Jayco say that they care and will do whatever it takes, but their actions belie this. I had no use of my RV for six months. They never apologized nor offered to make good. Do not deal with Paul Martin in service. Deal with Vinh Le.
So very disappointed in Jayco, a company that espouses American quality, fairness and family values. The build quality is poor, the customer service is worse than poor and Jayco is not a company that makes me proud to be an American. Since then, things have been better, but DON'T PUT TOO MUCH WEIGHT IN THE DRAWERS! THE BOTTOMS BREAK OFF!!!!
Greg Blum, 2013 Jayco Redhawk 31XL