Unfortunately, Ford customer service has dropped way down from what it was. I called their dedicated motorhome support line, and they gave me a list of three dealers in my area that would do warranty work on the Redhawk. NONE of them would do it.
So I emailed Ford customer support asking for a list of Ford dealers between here and Fort Lauderdale (where we are heading), so we could stop along the way. They responded telling me to call the 1-800 number.
I replied and explained the situation, and again asked for a list of Ford Dealers who will service the Redhawk power-train (paper, PDF, word doc, whatever), and they never replied. Sent a third email... again, no reply.
So here I am with a Ford warranty that I can't use. Great customer service!
2016 Redhawk 26XD
Me, Dear Wife,
2 Bluetick Hounds
1 Newfoundland / Black Lab Mix
1 Cairn Terrier