Just a suggestion in case you run into another problem like this with a part you're willing to replace yourself. When you talk with Jayco (either phone or via the form on their website), let them know that you'd rather not go to a dealer for the replacement and be without your coach for days / weeks.
Twice now, I've had Jayco ship me replacement parts directly (outside TV and keyless door lock). They have been very accommodating when I've requested that in the past. They even sent the parts overnight.
Ty & Deb Montag
2015 Jayco Seneca 36FK
2014 Honda CR-V toad