My 2014 Seneca had the same issue. I had my unit back at Jayco early this year for other warranty repairs and the outside TV cabinet issue was well known to the service center staff. Apparently many units were not properly attached to the sidewall from the factory. At the service center they had to drill several more holes inside along the top and side edges and insert more screws. What they had installed initially was unable to stand up to the pounding they get on the road.
They put in more screws and resealed, so far no more problems.
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Rob R.
Akron, OH
2014 Seneca 37TS
Toads: 2019 Ford Edge ST or 2013 Ford Focus ST
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