Electrical help needed

[JohnWedell]

Bought a 2015 285fb in January and had nothing but problems. The latest one is a dead short that burned open. The outlets on both sides of the bed are dead. Starcraft is useless, they keep sending me wiring diagrams of this unit when it had an outside kitchen and doesn't jive with the current floor plan. And everyone there is clueless. The fridge, living room tv, bedroom tv and outlet in the headboard are working but have no clue how the other 2 outlets wiring is run. any help would be appreciated. The dealer can't help because he can't get the right wiring diagram either.

[Wrascal]

You're not giving us much to help you with but I would suggest first totally powering down. Then go to the dead outlets and open them up. Look for frayed wires, etc within the outlet. Remove the outlets as one of them may be bad internally. Do this on all dead spots. If nothing obvious, next up, assuming it all worked when new, I would look at all areas that have movement (slides, etc) and see if there are any pinched wires. If still nothing obvious I would reset breakers and again apply power. If still tripping I'd reinstall the previous removed outlets. If power stayed on I'd replace one outlet at a time and try powering up each time.

Additionally, it may be the breaker and/or a ground fault outlet that's bad.

This is all just kind of generic BUT I don't understand why your dealer isn't trying these basic troubleshooting things.

[JohnWedell]

Originally Posted by Wrascal

You're not giving us much to help you with but I would suggest first totally powering down. Then go to the dead outlets and open them up. Look for frayed wires, etc within the outlet. Remove the outlets as one of them may be bad internally. Do this on all dead spots. If nothing obvious, next up, assuming it all worked when new, I would look at all areas that have movement (slides, etc) and see if there are any pinched wires. If still nothing obvious I would reset breakers and again apply power. If still tripping I'd reinstall the previous removed outlets. If power stayed on I'd replace one outlet at a time and try powering up each time.

This is all just kind of generic BUT I don't understand why your dealer isn't trying these basic troubleshooting things.

Appreciate your reply. I'm a licensed electrician and checked everything I could. The breaker doesn't trip any more because the circuit is burned open. I used my wire tracer to trace out the circuit but that didn't help. Have no idea if there is a junction box in the belly. Slides are not an issue. With the proper wiring diagram I could find the problem in minutes.

[octane]

Did you provide them the serial number when asking for the diagrams, I know that Jayco usually asks for this to get the correct files sent.

[JohnWedell]

Both the dealer and I gave them the serial number and. I kept telling them the diagram was wrong but they just don't get it.

[JohnWedell]

Update:
Wire was run through the underbelly and pinched and burned in two places. Now I'm nervous ��

[pawpaw]

That's scary but I'm glad you found the problem. Hopefully that'll be the end of your troubles.

[norty1]

Good work finding the problem. Hope that was all the electric trouble you have. Time will tell.
I'm thinking the diagram may have helped but it may not have been detailed enough to put you right on the actual wiring routing.

[JohnWedell]

Update:
After DW seen the burned wiring she refuses to go back in the trailer.

Solution:
In 3 weeks will take delivery of a 2016 Jayco Eagle 338rets.

Unintended consequences:
Had to buy a 1 ton truck to tow it.

Outcome:
Happy Wife, Happy Life!

[norty1]

Sounds like a win win!