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Old 08-20-2016, 10:15 PM   #11
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2 year warranty means nothing try to contact them or get something done if your not at factory dealer in Mesa ax said no if you did not buy it here factory wait was :4 months
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Old 08-21-2016, 07:05 AM   #12
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Originally Posted by My garage View Post
2 year warranty means nothing try to contact them or get something done if your not at factory dealer in Mesa ax said no if you did not buy it here factory wait was :4 months
There are many posts where JAYCO has worked with JOF members to get repairs done at independent service centers or even by mobile RV techs when non selling dealer said no.
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Old 08-21-2016, 08:38 AM   #13
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Just wondering..... when you looked at RV's to live in during the summer, what else did you look at?

Why did you choose Jayco? What was it that appealed to you when you bought it? Was it the two year warranty you haven't attempted to use?

Everyone of your posts you complain about your trailer and yet you haven't even given the manufacturer the opportunity to address your concerns.
X2!! Don't mention the dogs or the summer full timing. Just say this showed up on a summer trip. I would contact the dealer and send pictures via email with a written description of the problem. Ask them to contact Jayco to get pre-auth to do repairs under warrantee and to contact you when it is received to schedule the work. That will greatly reduce the time you are without the RV.

The 2 year warrantee is only good if you use it. Jayco is pretty good at taking care of stuff if you approach it carefully. They are not going to install furniture that is going to wear thru in a few months. I had a lounge chair break during the first year [seat spring mounts broke] and they sent me a replacement.
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Old 08-21-2016, 08:46 AM   #14
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Tried that all 4 said take that thing back
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Old 08-21-2016, 10:30 AM   #15
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Tried that all 4 said take that thing back
You should probably sell it and cut your losses then.

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Old 08-21-2016, 11:16 AM   #16
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We paid an extra 500 bucks to have them spray some fabric treatment on everything inside (yes I was probably pretty dumb to do this) BUT, all of the fabric in my interior is now covered with a separate warranty against damage. Your fabric should be covered in any event, especially if the damage is above and beyond 'normal wear and tear'.

Take pictures, get the ball rolling with them. They can order new cushions and you won't have to park your RV on their lot for 3 months waiting for them to come in.
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Old 08-21-2016, 01:44 PM   #17
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2 year warranty means nothing try to contact them or get something done if your not at factory dealer in Mesa ax said no if you did not buy it here factory wait was :4 months


My dealer traveled 130 miles to my seasonal site for warranty repairs. Jayco agreed to and covered all my issues 100%. The warranty is a good one. It's all about the dealer.


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