My friend bought a different make, Sunset Trail and I bought an Eagle. He had more than a few problems with his when we went away for the first time last weekend. Had a couple myself even though mine is a 2012 and was supposed to have been PDI'd. Whatever trailer you buy, from what I've seen, has its problems and like skijlw says, its how they are dealt with that matters. Once they are fixed, you will be able to enjoy it more.
What i keep telling people is that not everyone is brilliant at their job. You dont get a whole work crew of superstars. Unfortunately that is life for all industries. If they fix it with no hassle, i have no problem with that.
2017 Eagle 324 BHTS pulled by 2014 Ram 3500 CC CTD Laramie. Air bags.