We have the 2016 FBTS and on the first trip to the beach when we retracted the awning everything was fine until it was almost completely retracted then we heard a slamming noise. It did this twice. We did not feel as if the wind was strong enough to have caused any damage. We took it back to the dealership and it was a bent arm WHICH might I say was NOT covered under the warranty!! We, like you, are not satisfied with the quality. With the costs of these units being as high as they are you would think the quality would be lots better!
Skip & Pat
Prince, our Siberian Husky and Tori, our Yorkie