The last time that mine was at the dealer for the Levelegs, they replaced all of the electronics including the keypad. They called me and said that the problem was solved and they had raised and lowered the jacks numerous times and could not get it to malfunction. I drove the two hours to get there and when I went to hook up, the Levelegs froze up again. That was when I lost complete confidence in the system ever working consistently and had it removed.
Chuck, Ann & the Boys (a pair of large labradoodles)
2013 F350 Lariat KR/6.7/CC/LB/FX4
2013 Jayco Premier 321 RLTS w/Atwood Levelegs (now removed)