I too have the Atwood "Levelegs with Sensor technology" leveling system in my 2013 Jayco Pinnacle 38FLFS and also have had NOTHING BUT TROUBLE since day one, which was in June 2013. It's been a myriad of problems, all thoroughly documented, including dates, times, who I spoke with etc etc. Sometimes I could not get the fronts to raise. Other times the system would level but the rears would be off the ground. Of course the levelers not working is a "deal breaker" as you are not supposed to extend the slides if the unit is not level. When they fail where we store the trailer, we can't leave. When they fail at the campground, we potentially can't camp, or we may be delayed (hours) before we can pack up and leave. If the levelers are not firmly on the ground the unit moves around when you walk in there, especially in the bedroom (rear). Our dealership admittedly was not totally up to speed on this system so I kept getting referred to Atwood. I've had to call them many times, from various locations and have been on the phone for hours. Reprogramming the system was the standard answer. The dealership finally replaced the main control module (mounted upside down in the "basement") after much complaining from me, but seemingly was not the entire solution. Most recently, I was called by the dealership to come get it, that it was done. When I arrived, we loaded it on my pickup then unloaded and attempted to level it - NOT. The rears would be off the ground when the system finished it's leveling process. I am starting to believe it is a design flaw. The last discussion I had with the dealership was they were going to fly someone in to look at the problem, from Jayco I believe. I suggested they fly someone in from Atwood. I will keep the board here informed on how this progresses. The dealership has had my trailer since mid-November 2013, and OBTW it is the first of February 2014 if anyone is counting.... VERY FRUSTRATING, especially considering how much we pay for these trailers. Disappointed, to say the least.
2013 Jayco Pinnacle 38FLFS
2013 RAM 3500 Laramie Longhorn