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Old 07-06-2016, 01:00 PM   #1
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Awning issue

I have a 2016 38FLSA and when I put out the awning it sounds like a freight train going down the tracks. It's seriously loud and sounds like it's going to rip off the side of the 5th wheel. I have had it at the dealer and they sprayed silicon spray in the tracks which helped out a little for the first couple of outings, but the noise is back and possibly louder.
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Old 07-06-2016, 01:11 PM   #2
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I know my 2015 is noisy, but "loud as a freight train" seems unacceptable.


What's making the most noise?
The motor?
The gas struts?
Hinges in the support arms?


After it is extended, pull down on the support arms (procedure for dumping rain puddles). Is there any noise? from those parts.


Are the brackets firmly attached to the RV?
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Old 07-06-2016, 01:17 PM   #3
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The noise appears to be coming from the tracks. Once extended it makes the noise every time it moves a 1/2" from the wind. It is annoying as hell. I sent the dealer an email to see if I could put axle grease in the tracks to see if that would stop it.
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Old 07-06-2016, 01:18 PM   #4
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I wonder if one or both of the torsion springs are broken inside the tube? I would imagine they'd make a heck of a racket if they broke.
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Old 07-06-2016, 01:19 PM   #5
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Or the awning isn't mounted square.
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Old 07-06-2016, 01:40 PM   #6
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Quote:
Originally Posted by TWP723 View Post
Or the awning isn't mounted square.
Chris, check for wear/binding at all of the hinge points.

Also check (with a helper) that the mounting rails have equal diagonal's.
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Old 07-06-2016, 02:12 PM   #7
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Ours (38FLSA) does the exact same... makes loud noise when extending/retracting and noise like something is knocking on wall when the wind moves it... first time I heard noise from wind was in the middle of the night and I thought there was an animal dropping something on the roof, went outside with a flashlight and standing on picnic bench looking at roof, finally figured out it was the awning..

I have lubed the track and the little rollers on the end of arm with no luck or change in sound.. I'm thinking it may be coming from one of the scissor joints or where the gas strut attaches, I just haven't had a ladder handy to reach up to try and lube them..
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Old 07-06-2016, 02:35 PM   #8
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I just emailed carefree awning and waiting on a reply. They have several dealerships around me.
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Old 07-06-2016, 09:25 PM   #9
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I am currently at a campsite in Nashville and was putting out my awning and a gentleman came up to me and said I heard your awning making a loud squeaky noise. He also has a newer Jayco and told me that he had the same issue with his awning. So he took it into his local dealer and the dealer stated that it is a known issue and they fixed it. When I asked him what exactly they did he was unsure, but his awning doesn't make that terrible squeaking noise now and the dealer told him it was an easy fix. I have an appointment next Tuesday and will keep you posted.
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Old 07-07-2016, 04:17 AM   #10
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Dubleosvn,

You should get his dealer info and we can call them to see what they did. I got s feeling that dealer doesn't knock w what they are doing based off my first visit for warranty work. It was a nightmare, must be hard to find good help these days. The guys weren't very smart to say the least. My problem is that they are the only Jayco dealership around me. 1.5 hours away from me. I live pretty much in Denton texas.
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