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Old 07-08-2016, 09:15 PM   #1
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Cable TV Issue

I am at a KOA which has cable TV. This is the first time using cable in our 2016 Pinnacle 36FBTS.

The signal booster button has been turned off. It finds stations but when it finishes the scan, I get the same message.

"Please Run Channel Auto Scan".

Repeating the same process yields the same results. I have tried this on the TV in the bedroom and I get the same results.

Has anyone had this issue before??
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Old 07-09-2016, 05:36 AM   #2
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You may be getting minimal signal strength it find's the carrier signal momentarily. Since it is on both TV'S sounds like a coax issue from post to RV or the cg's wiring.
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Old 07-09-2016, 06:36 AM   #3
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You may be getting minimal signal strength it find's the carrier signal momentarily. Since it is on both TV'S sounds like a coax issue from post to RV or the cg's wiring.
Thanks Grumpy. I was just wondering if I missed something. That is likely the case. We are heading out this morning so I won't have time to trouble shoot the issue.
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Old 07-09-2016, 07:07 AM   #4
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You might want to hookup directly to one of your Tv sets if you can bypassing your internal wiring. Being the first time you may have a problem with something...

Maybe your 25-foot cable will reach from one TV connector through a window to the outside pedestal connection for this test...

The three cables hooked up to your WALl PLATE may have been connected wrong at the factory???

It should be like this pictorial...



This WALL PANEL also requires 12VDC so seeing the small LED light turn ON and OFF when you push the small button will indicate you have 12VDC at the WALL PANEL... It should be ON when using the roof mounted antenna and OFF when using the CABLE TV INPUT from the campground...

We have always tried all of these thing out at home before getting caught somewhere camping with something that didn't work just right...

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Old 07-09-2016, 08:02 AM   #5
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Make sure your tv is set up to receive cable. We have a little button on the wall plate where the cables are attached and it has to be on to receive cable channels.
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Old 07-09-2016, 08:16 AM   #6
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We just use AC current and ignore the whole 12 volt plate when we get cable..Run the cable out the window to the CG pedestal. Its my understanding that the antenna booster button is for over the air channels and the batwing antenna

We've had instances such as the OP.. Its in areas that have a weak signal as the CG is set up for satellite cable. Bad weather plays havoc with anything satellite.

We dont have a personal satellite dish and never cable without CG electric.
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Old 07-09-2016, 08:20 AM   #7
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We only have the booster button on when using the antenna. If still on when connected to cable it will not tune any channels..
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Old 07-09-2016, 07:58 PM   #8
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Thank you everyone for your response. We moved to another campground. We changed cables ( I needed a much longer cable). That seemed to turn the trick.

We now have cable TV but many of the stations are a little fuzzy. Not sure if this is the cable service or our TVs. Same result on both TVs.

But we do have cable service. So, it was either our cable or the service provider.

Thanks again everyone.
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Old 07-10-2016, 06:24 AM   #9
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Usually fuzzy is a result of a loose connection. Also did you get RG-6 or RG-59 cable? 59 can also cause issues.
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Old 07-10-2016, 01:36 PM   #10
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Ask neighbors how their cable reception is. It could very likely be the CG system. The cable was horrible at the beginning of the camping season at out seasonal site. Come to find out, so was everyone else's. Apparently a chipmunk had chewed the the main trunk that feeds the park. Once repaired, everyone's cable reception was back to normal.
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Old 07-10-2016, 06:32 PM   #11
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Usually fuzzy is a result of a loose connection. Also did you get RG-6 or RG-59 cable? 59 can also cause issues.
Not sure what cable type was being used. Not at the site anymore but I will keep this in mind for the future. Thanks.

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Ask neighbors how their cable reception is. It could very likely be the CG system. The cable was horrible at the beginning of the camping season at out seasonal site. Come to find out, so was everyone else's. Apparently a chipmunk had chewed the the main trunk that feeds the park. Once repaired, everyone's cable reception was back to normal.
Great to know jloco. I appreciate the tip.
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Old 07-10-2016, 07:03 PM   #12
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Not sure what cable type was being used. Not at the site anymore but I will keep this in mind for the future. Thanks
Should have asked what type coax did you buy, RG-59 or RG-6?
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Old 07-12-2016, 06:06 PM   #13
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Should have asked what type coax did you buy, RG-59 or RG-6?
Sorry for the late reply. On the road and had no access. What is the difference from one type to the next.

I am not sure what type I have.
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Old 07-12-2016, 06:33 PM   #14
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RG-6 is used for cable and sat and provides a better signal. RG-59 is standard antenna cable. You get more signal loss with RG-59. The number is printed along the black jacket. And RG-6 is priced higher.
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Old 07-12-2016, 06:50 PM   #15
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RG-6 is used for cable and sat and provides a better signal. RG-59 is standard antenna cable. You get more signal loss with RG-59. The number is printed along the black jacket. And RG-6 is priced higher.
Thanks Grumpy for the info. My guess is that I have RG-59 but I will check it out. I know I didn't pay too much for the cable.
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Old 07-15-2016, 09:44 AM   #16
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Your outside coax connectors might be wired wrong, our satellite connector is wired to AUX, nothing works in SAT connector, maybe it is the CABLE input.
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Old 07-16-2016, 01:02 PM   #17
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I'm having issues with my satellite not acquiring signal inside camper when I'm hooked up to the satellite port. Bet mine is also backwards. I've got an aux port also. I'll have to try that
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Old 07-24-2016, 12:43 PM   #18
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I am about to head out next weekend to a CG w/ a cable hookup for the first time, do I need to have any kind of converter box in between the cable wall connection and my LED TV?
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Old 07-24-2016, 04:01 PM   #19
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I am about to head out next weekend to a CG w/ a cable hookup for the first time, do I need to have any kind of converter box in between the cable wall connection and my LED TV?


No.. Connect the cable, make sure antenna booster if OFF. Run channel scan on tv.


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Old 07-24-2016, 09:55 PM   #20
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Thanks jloco!! Fingers crossed I have no issues.
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