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02-14-2016, 07:19 AM
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#1
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Junior Member
Join Date: Dec 2015
Location: Dublin
Posts: 19
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Electrical problem on 377RLBH
I have a 377RLBH in Ireland and am having trouble with the electrics.
We have different termonology here in the UK/Ireland than you do in the US so I hope you understand.
All the 12V is working but nothing from the shore power. The dealer I use is in the UK so I'm waiting to here from him but in the meantime I hope someone here may be able to help.
When the power went off we had the electric heat pump and water heater on, then the microwave. About 20 seconds after the microwave went on the power stopped.
We've checked all the breakers and fuses in the cabinet by the door but all seem to be well. One of the electricians here had a quick look and thinks the probelm may be the socket where the shore power connects, they can get power on the shore side but not on the coach end. (The are testing the inside of the socket with the cable connected). The cannot change the socket as we have a different system in Ireland with 32A three wire cables and the US cable has 4 wires, they are unsure what wire goes where).
Other than the circuit breakers by the door, are there any other fuses/switches that could be causing this?
Thanks
Mark.
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02-14-2016, 08:29 AM
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#2
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Senior Member
Join Date: Jun 2011
Location: Manitoba, Canada
Posts: 263
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did you check the breakers for the shore power? I know I have tripped the campgrounds' breakers on many an occasion.
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2011 28BHS
2011 F-150 5.0L with tow package
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02-14-2016, 08:30 AM
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#3
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Senior Member
Join Date: Jun 2011
Location: Manitoba, Canada
Posts: 263
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oops sorry, I re-read your post and you did mention that you already tested the shore side.
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2011 28BHS
2011 F-150 5.0L with tow package
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02-14-2016, 08:48 AM
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#4
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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This happened to me last summer. As I inspected all the breakers, it looked like all were not tripped. However, I did open and close each breaker one by one and found the one that actually tripped, which solved the problem.
Good luck!
__________________
2015 Jayco Jayflight 27RLS
2012 Ford F-150
2001 Fleetwood Terry 28x
1996 Viking Pop-up
1979 Coleman 8 man cabin tent
1967 G.I Joe (hasbro) canvas pup tent
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02-14-2016, 08:58 AM
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#5
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 15,949
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Quote:
Originally Posted by THE MEEKER
This happened to me last summer. As I inspected all the breakers, it looked like all were not tripped. However, I did open and close each breaker one by one and found the one that actually tripped, which solved the problem.
Good luck!
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Yep, they may look good, but until you turn them off and back on you can't be sure.
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02-14-2016, 08:59 AM
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#6
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Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 5,063
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Heat pump, water heater and micro and 20 seconds to failure. It sounds like a breaker. Meeker has a good suggestion, open and close all the breakers. After the breakers I'd suspect a burned wire. Check for power at the electrical pannel with a VOM.
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Cheers,
T_
2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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02-14-2016, 09:00 AM
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#7
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Senior Member
Join Date: Nov 2013
Location: Duxbury
Posts: 7,113
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Could also be worth checking the GFCI outlet to be sure it isn't tripped. The outlets are generally wired in series, so nothing beyond the GFCI will work if it's been tripped
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Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2022 Eagle HT 28.5RSTS
2017 RAM 3500 SRW CTD/AISIN CC LB
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02-14-2016, 09:05 AM
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#8
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Correct me if I'm wrong... But isn't standard UK voltage 230v 50hz?
I would suspect you would fry everything in your trailer if you had managed to McGyver a plug to go from a US 50amp RV cord to a UK 32amp socket.
More detail of what you did is needed
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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02-14-2016, 09:05 AM
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#9
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Junior Member
Join Date: Dec 2015
Location: Dublin
Posts: 19
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Quote:
Originally Posted by THE MEEKER
This happened to me last summer. As I inspected all the breakers, it looked like all were not tripped. However, I did open and close each breaker one by one and found the one that actually tripped, which solved the problem.
Good luck!
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Thanks for the input. We've tried this already, each trip has been opened and closed a few times now by different people.
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02-14-2016, 09:07 AM
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#10
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Junior Member
Join Date: Dec 2015
Location: Dublin
Posts: 19
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Quote:
Originally Posted by robkelly
Could also be worth checking the GFCI outlet to be sure it isn't tripped. The outlets are generally wired in series, so nothing beyond the GFCI will work if it's been tripped
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This sounds good. I'm not sure what the GFCI is or where it's located, could you help with the location please.
The electrician may already have checked this but I'd like to be sure.
Thanks.
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02-14-2016, 09:10 AM
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#11
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Junior Member
Join Date: Dec 2015
Location: Dublin
Posts: 19
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Quote:
Originally Posted by klassic
Correct me if I'm wrong... But isn't standard UK voltage 230v 50hz?
I would suspect you would fry everything in your trailer if you had managed to McGyver a plug to go from a US 50amp RV cord to a UK 32amp socket.
More detail of what you did is needed
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We haven't done anything and it's the reason our electircian here isn't touching anything, we don't understand the US system well enough.
The conversation was completed by a UK company who imports and converts US fifth wheels. They'd probably be able to tell me over the phone what the issue is but I forgort to bring their cell number and the office is closed today.
Hopefully this time tomorrow all will be well.
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02-14-2016, 09:11 AM
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#12
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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If you lost all AC in your rig, I guarantee you it isn't the GFCI!
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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02-14-2016, 09:22 AM
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#13
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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The conversion would have to include a transformer of some sort connected somewhere?? To convert your UK 230/400v to North America 120/240v 60hz.
I suspect this transformer is where your problem is
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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02-14-2016, 09:36 AM
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#14
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Junior Member
Join Date: Dec 2015
Location: Dublin
Posts: 19
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Quote:
Originally Posted by klassic
The conversion would have to include a transformer of some sort connected somewhere?? To convert your UK 230/400v to North America 120/240v 60hz.
I suspect this transformer is where your problem is
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That is our thought too, just wanted to check we weren't missing something very obvious.
Thanks to everyone for the input.
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02-14-2016, 09:37 AM
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#15
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by mcferran1
We haven't done anything and it's the reason our electircian here isn't touching anything, we don't understand the US system well enough.
The conversation was completed by a UK company who imports and converts US fifth wheels. They'd probably be able to tell me over the phone what the issue is but I forgort to bring their cell number and the office is closed today.
Hopefully this time tomorrow all will be well.
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Ya... I wouldn't touch that either.
I would like to know how they have transformed the 50hz to 60hz for a reasonable cost.
I can't see how your televisions and battery charger would work properly.
I would think your AC and heat pump would over heat.
??? Keep us updated on your fix.
I, for one, am very interested on what has been done to your rig.
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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02-14-2016, 10:04 AM
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#16
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Senior Member
Join Date: Aug 2014
Location: Hamilton/Cincinnati
Posts: 264
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The way I read the OP maybe it is something as simple as you overloading and melting something in the shoreline plug. If you have power at the post then check the connections at the end of the power cord to see if you are getting power on the coach end of the power cord.
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2014 Jayflight Swift 264BH
2015 Ford F150 XLT 4x4 SCrew 3.5 EcoBoost Max Tow
Equalizer 10K
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02-14-2016, 10:40 AM
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#17
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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Eliminate the simple, obvious causes first. It could be as simple as a tripped GFCI, stands for Ground Fault Circuit Interrupter, and it means an outlet that can prevent electrical shock in wet locations such as bathrooms, kitchens and outdoor areas. A GFCI has two buttons: a test button and a reset button. Just like what I suggested for the breakers, push the test button and reset.
__________________
2015 Jayco Jayflight 27RLS
2012 Ford F-150
2001 Fleetwood Terry 28x
1996 Viking Pop-up
1979 Coleman 8 man cabin tent
1967 G.I Joe (hasbro) canvas pup tent
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02-14-2016, 12:11 PM
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#18
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by THE MEEKER
Eliminate the simple, obvious causes first. It could be as simple as a tripped GFCI, stands for Ground Fault Circuit Interrupter, and it means an outlet that can prevent electrical shock in wet locations such as bathrooms, kitchens and outdoor areas. A GFCI has two buttons: a test button and a reset button. Just like what I suggested for the breakers, push the test button and reset.
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A tripped gfci isn't going to shut the ac power off in the WHOLE rig.
Just a few outlets.
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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02-14-2016, 01:48 PM
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#19
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Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 5,063
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A GFCI is a type of breaker, they're built into an outlet and will have 2 smallish buttons, test and reset. I would look near the kitchen and bath.
__________________
Cheers,
T_
2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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02-14-2016, 01:53 PM
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#20
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by RedHorse1
GFCI is a type of breaker, they're built into an outlet and will have 2 smallish buttons, test and reset. I would look near the kitchen and bath.
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???
Can someone explain to me how a tripped GFCI is going to shut the shore power COMPLETELY OFF in a 50amp rig?
Heat pump off, micro off, electric water heater off?
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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