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Old 02-14-2016, 07:19 AM   #1
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Electrical problem on 377RLBH

I have a 377RLBH in Ireland and am having trouble with the electrics.

We have different termonology here in the UK/Ireland than you do in the US so I hope you understand.

All the 12V is working but nothing from the shore power. The dealer I use is in the UK so I'm waiting to here from him but in the meantime I hope someone here may be able to help.

When the power went off we had the electric heat pump and water heater on, then the microwave. About 20 seconds after the microwave went on the power stopped.

We've checked all the breakers and fuses in the cabinet by the door but all seem to be well. One of the electricians here had a quick look and thinks the probelm may be the socket where the shore power connects, they can get power on the shore side but not on the coach end. (The are testing the inside of the socket with the cable connected). The cannot change the socket as we have a different system in Ireland with 32A three wire cables and the US cable has 4 wires, they are unsure what wire goes where).

Other than the circuit breakers by the door, are there any other fuses/switches that could be causing this?

Thanks


Mark.
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Old 02-14-2016, 08:29 AM   #2
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did you check the breakers for the shore power? I know I have tripped the campgrounds' breakers on many an occasion.
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Old 02-14-2016, 08:30 AM   #3
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oops sorry, I re-read your post and you did mention that you already tested the shore side.
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Old 02-14-2016, 08:48 AM   #4
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This happened to me last summer. As I inspected all the breakers, it looked like all were not tripped. However, I did open and close each breaker one by one and found the one that actually tripped, which solved the problem.

Good luck!
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Old 02-14-2016, 08:58 AM   #5
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This happened to me last summer. As I inspected all the breakers, it looked like all were not tripped. However, I did open and close each breaker one by one and found the one that actually tripped, which solved the problem.

Good luck!
Yep, they may look good, but until you turn them off and back on you can't be sure.
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Old 02-14-2016, 08:59 AM   #6
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Heat pump, water heater and micro and 20 seconds to failure. It sounds like a breaker. Meeker has a good suggestion, open and close all the breakers. After the breakers I'd suspect a burned wire. Check for power at the electrical pannel with a VOM.
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Old 02-14-2016, 09:00 AM   #7
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Could also be worth checking the GFCI outlet to be sure it isn't tripped. The outlets are generally wired in series, so nothing beyond the GFCI will work if it's been tripped
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Old 02-14-2016, 09:05 AM   #8
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Correct me if I'm wrong... But isn't standard UK voltage 230v 50hz?
I would suspect you would fry everything in your trailer if you had managed to McGyver a plug to go from a US 50amp RV cord to a UK 32amp socket.

More detail of what you did is needed
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Old 02-14-2016, 09:05 AM   #9
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This happened to me last summer. As I inspected all the breakers, it looked like all were not tripped. However, I did open and close each breaker one by one and found the one that actually tripped, which solved the problem.

Good luck!
Thanks for the input. We've tried this already, each trip has been opened and closed a few times now by different people.
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Old 02-14-2016, 09:07 AM   #10
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Could also be worth checking the GFCI outlet to be sure it isn't tripped. The outlets are generally wired in series, so nothing beyond the GFCI will work if it's been tripped
This sounds good. I'm not sure what the GFCI is or where it's located, could you help with the location please.

The electrician may already have checked this but I'd like to be sure.

Thanks.
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Old 02-14-2016, 09:10 AM   #11
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Correct me if I'm wrong... But isn't standard UK voltage 230v 50hz?
I would suspect you would fry everything in your trailer if you had managed to McGyver a plug to go from a US 50amp RV cord to a UK 32amp socket.

More detail of what you did is needed
We haven't done anything and it's the reason our electircian here isn't touching anything, we don't understand the US system well enough.

The conversation was completed by a UK company who imports and converts US fifth wheels. They'd probably be able to tell me over the phone what the issue is but I forgort to bring their cell number and the office is closed today.

Hopefully this time tomorrow all will be well.
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Old 02-14-2016, 09:11 AM   #12
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If you lost all AC in your rig, I guarantee you it isn't the GFCI!
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Old 02-14-2016, 09:22 AM   #13
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The conversion would have to include a transformer of some sort connected somewhere?? To convert your UK 230/400v to North America 120/240v 60hz.
I suspect this transformer is where your problem is
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Old 02-14-2016, 09:36 AM   #14
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The conversion would have to include a transformer of some sort connected somewhere?? To convert your UK 230/400v to North America 120/240v 60hz.
I suspect this transformer is where your problem is
That is our thought too, just wanted to check we weren't missing something very obvious.

Thanks to everyone for the input.
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Old 02-14-2016, 09:37 AM   #15
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We haven't done anything and it's the reason our electircian here isn't touching anything, we don't understand the US system well enough.

The conversation was completed by a UK company who imports and converts US fifth wheels. They'd probably be able to tell me over the phone what the issue is but I forgort to bring their cell number and the office is closed today.

Hopefully this time tomorrow all will be well.
Ya... I wouldn't touch that either.
I would like to know how they have transformed the 50hz to 60hz for a reasonable cost.
I can't see how your televisions and battery charger would work properly.
I would think your AC and heat pump would over heat.

??? Keep us updated on your fix.
I, for one, am very interested on what has been done to your rig.
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Old 02-14-2016, 10:04 AM   #16
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The way I read the OP maybe it is something as simple as you overloading and melting something in the shoreline plug. If you have power at the post then check the connections at the end of the power cord to see if you are getting power on the coach end of the power cord.
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Old 02-14-2016, 10:40 AM   #17
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Eliminate the simple, obvious causes first. It could be as simple as a tripped GFCI, stands for Ground Fault Circuit Interrupter, and it means an outlet that can prevent electrical shock in wet locations such as bathrooms, kitchens and outdoor areas. A GFCI has two buttons: a test button and a reset button. Just like what I suggested for the breakers, push the test button and reset.
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Old 02-14-2016, 12:11 PM   #18
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Eliminate the simple, obvious causes first. It could be as simple as a tripped GFCI, stands for Ground Fault Circuit Interrupter, and it means an outlet that can prevent electrical shock in wet locations such as bathrooms, kitchens and outdoor areas. A GFCI has two buttons: a test button and a reset button. Just like what I suggested for the breakers, push the test button and reset.
A tripped gfci isn't going to shut the ac power off in the WHOLE rig.
Just a few outlets.
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Old 02-14-2016, 01:48 PM   #19
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A GFCI is a type of breaker, they're built into an outlet and will have 2 smallish buttons, test and reset. I would look near the kitchen and bath.
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Old 02-14-2016, 01:53 PM   #20
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GFCI is a type of breaker, they're built into an outlet and will have 2 smallish buttons, test and reset. I would look near the kitchen and bath.
???
Can someone explain to me how a tripped GFCI is going to shut the shore power COMPLETELY OFF in a 50amp rig?
Heat pump off, micro off, electric water heater off?
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