I'd be wanting to dig deeper, as in check the cross members. Jaycos spec. frames aren't much different than anybody else's, under engineered and "just enough". Plenty of other manf. have dealt with the lattice cross members warping and breaking. These rigs were scaled and way under gvwr. Probably worth pulling the chloroplast underneath and at least looking. No doubt the bent outrigger is a big issue. My guess, if typical, it'll be a finger pointing game. Jayco blames LCI, LCI blames Jayco or owner, etc.
John and Rebecca Dickson
Emma-8 / Little John-5 / Iva-1+
2013 Ford F-350 Lariat FX4, CC LB PSD, DRW
2015 Jayco Jay Flight 28BHBE (#8)