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Old 07-31-2015, 08:53 PM   #61
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I would keep after them,they have repainted caps for others that have been out of warranty.
Our cap is find so far, we are keeping our fingers crossed.
Heading out in the AM and I plan on getting the manual out and doing some reading. To me it's plan it's a defective part and I want to read the "warranty" closely.
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Old 07-31-2015, 09:24 PM   #62
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Almost 2 months after sending in pictures. No reply from Jayco or the dealer.
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Old 08-01-2015, 05:59 AM   #63
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Stay on them! The squeaky bearing gets the most grease!
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Old 08-01-2015, 10:28 AM   #64
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Almost 2 months after sending in pictures. No reply from Jayco or the dealer.
Try calling Jayco customer service direct. I have done this and the results were quick when I was having a little trouble getting a dealer to resolve an issue.
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Old 08-01-2015, 11:07 AM   #65
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To me it's plan it's a defective part and I want to read the "warranty" closely.
The Warranty is "NON-TRANSFERABLE" as 2nd owner it excludes you automatically.
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Old 08-01-2015, 11:14 AM   #66
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What would it cost to paint a front cap?
The warranty is non transferable, but with such a common problem on these years I would try to negotiate a least a partial payment.
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Old 08-01-2015, 12:05 PM   #67
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Cap fading

The dealer handled the fading problem. They got the ok from Jayco to repaint both caps. I deal with Colerain RV.
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Old 08-01-2015, 12:07 PM   #68
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It's about 1800.00 to paint both ends.
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Old 08-01-2015, 02:35 PM   #69
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Fading front and rear caps are not just Jaycos problem but they are stepping up to the plate to fix it. A friend. of mine has a Open Range that's just over 2 years old. The front cap is horrible. He was told oo bad youre out of warranty. Today I saw a Raven 5th wheel drive past, the front cap was faded bad. I'm glad Jayco stepped up and repainted mine even though it was out of warranty.
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Old 08-12-2015, 11:14 AM   #70
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They are NOT !! stepping up to the plate. Two months later I sent an email to Jayco and one to my dealer. Jayco waited a week to ask what my dealer was doing about it. I replied that my dealer wasn't even returning my calls or email and I provided my dealer and service contacts name, no reply. Been calling service and asking for a update but no returned calls. Finally I called my dealer and just asked for service without giving my name. It was "Oh yea let me check on that" it wasn't until I quoted the service reps email that they said they would check the progress. Still Waiting.
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