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Old 08-09-2016, 08:22 AM   #1
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Front Cap Fading on 2015 Model

Our front cap is starting to show signs for fading.
It's a 2015 Eagle Premier - built date 05/14

I've contacted our dealership who is in contact with Jayco about this.

I know there's been issues with front cap fading on earlier models.

Just wondering if anyone with 2015 or 2016 models have experienced or seen fading of their front caps.

Thanks
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Old 08-09-2016, 10:19 AM   #2
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Quote:
Originally Posted by ROC-REQS View Post
.....I've contacted our dealership who is in contact with Jayco about this.....
Welcome to the fading front cap club. Our 2013 was one of the first ones that encountered this issue with the dark front cap and the Jayco warranty process. I would advise you to take a few good pictures of the fading your VIN number and a short memo explaining where the fading is, the dealership you are working with and send them to service@jayco.com so that your issue is on record with Jayco. As soon as you can. Not that I do not trust the dealerships, but they have been know to work rather slow and lose information. The warranty goes by the purchase date and not the build date.

Just so you know, there are 2 solutions to the fading problem: (1) Jayco will pay to have the GelCoat sanded off the cap down to the fiberglass and repainted. We had our cap repainted the same lighter color as the side of the TT, which reduced the cap temperature from over 200 degrees in the mid-day sun, to 119 degrees (MAX). The front bedroom and wardrobe are so much cooler now, along with the AC running a lot less. Jayco agreed to pay for the paint, but would not warranty it, but the dealer has a 5 year warranty on their paint jobs, so we made out on that deal. If they repaint, make sure that the dealer orders side decals also, as the decals on the sides of the front cap are part of the TT's side decals and not part of the cap decals. You can probably figure out how I found that out.

(2) Jayco will replace the cap with a new one.

Good Luck,

Don
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Old 08-09-2016, 10:37 AM   #3
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Hi Don,

Thanks for the info and suggestions.

I have taken pictures of the fading and sent them to the dealership. Got plenty more too if needed.

So far our dealership has been excellent with getting issues through the Jayco's authorization process and resolved. I just contacted the dealership end of last week, so for now, want to give the dealership some time to address this. But if there's no progress this week or next, I'll start pursuing the issue directly with Jayco as you suggested.

We took delivery of our unit in early June of 2014, so it's a couple months out of the 2 year warranty period, but hopefully Jayco will cover this.

Painting he cap the same color as the sides is an excellent suggestion. I'll have to keep that in mind. We do find the bedroom and the front closet gets very hot. Glad to hear that the color change made a difference in the temp.

Also good tip on making sure the all decals, including side decals are obtained, if repainting is done.

Again thanks.
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Old 08-09-2016, 12:36 PM   #4
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I just bought a 2015 and Jayco paid to have the entire cap repainted and clear coated before we picked it up. They should cover it.
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Old 08-09-2016, 06:12 PM   #5
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Sounds like a heck of a lot of trouble out there with dark caps, must be why Jayco painted the front on our 2017 the body color, NO MORE fading. Thanks Jayco!
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Old 08-09-2016, 07:19 PM   #6
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It is not limited to Jayco, when I took our TT in for the front cap there were a lot of other mfr TT's (with dark front caps) in for the same thing. Even a half million dollar one!

Don
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Old 08-09-2016, 10:22 PM   #7
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Our 2014 Premier is fading as well. Waiting for Jayco to decide what to do.
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Old 08-10-2016, 05:35 AM   #8
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our cap on our 2014 touring series is just starting to fade. when we bought it used this spring we knew there was a good chance for it to fade but at the time there was no fading at all. love the trailer though!
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Old 08-10-2016, 02:07 PM   #9
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We have 2013 Pinnacle and yes the front cap faded badly. Apparently it had something to do with the UV protection that did or did not put in the paint. I also know of some others with the same problem. I contacted our dealer who asked for pictures he could send to Jayco. They responded as said as a 'goodwill' customer service they would have the front cap repainted. This has been done and so far it looks great. I have a feeling they really didn't want us driving around with a relatively new rig looking like crap. Bad advertising for Jayco. Regardless it has been corrected.
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Old 08-16-2016, 09:06 AM   #10
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My 2013 266RKS has not yet faded but it now sits outside in full sun. I would like to do something to prevent the front cap from fading. Does anyone know if having a paint shop spray the cap with a clear coat would prevent fading?
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