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Old 06-18-2017, 09:45 AM   #1
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Jayco Pinnacle Radio Issue

We have a 2017 Jayco Pinnacle 38REFS. Anyone know how to get the Furrion DV1200 radio to work? Thanks
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Old 06-18-2017, 10:59 AM   #2
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Can you elaborate? Does it have power? If you have power and no sound, press one of the speaker buttons (a,b,c). Then see if switching source (radio, cd, etc) does anything.


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Old 06-18-2017, 02:36 PM   #3
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It works perfectly when playing music via wifi via my phone or iPad thru all the speakers..inside or outside! It's just trying to figure out playing music etc thru the AM/FM setting
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Old 06-19-2017, 05:59 AM   #4
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Does it go into AM or FM mode? If it does and not picking up stations, the ant connector might not be plugged into the back of the unit. It's a push in connector like cars used back in the day.


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Old 07-09-2017, 09:24 AM   #5
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I moved my outside antenna on top of my Pinnacle to the upright position and turned my Furion radio to a local FM radio station but all I get is static!

Help is great appreciated! Thanks
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Old 07-09-2017, 10:37 AM   #6
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Quote:
Originally Posted by CapeCodGuy View Post
I moved my outside antenna on top of my Pinnacle to the upright position and turned my Furion radio to a local FM radio station but all I get is static!

Help is great appreciated! Thanks
I'd remove the stereo and make sure the antenna cable is plugged into the back of it.


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Old 07-09-2017, 12:51 PM   #7
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Hi Earl,

Furrion stereo is a built in! How do I remove it to see if antenna cable is plugged in?

Thanks
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Old 07-09-2017, 03:06 PM   #8
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Carefully remove the black plastic trim bezel and the mounting screws will behind it.


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Old 07-10-2017, 12:00 PM   #9
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Hi Earl, I have the fury on radio removed and pulled from the wall. Where does the antenna cable plug into? What does it look like also?
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Old 07-10-2017, 12:40 PM   #10
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The ant cable looks like old school car ant connector. It plugs into the top corner on the left if looking at it from the front. It just pushes in. Mine had a black cable.


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Old 07-17-2017, 10:49 AM   #11
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2017 Jayco Pinnacle Furrion Radio Issue

Hopefully the two pictures I have attached properly. CD/ Bluetooth feature works excellent but I just get static when trying to use the AM/FM radio feature!
Antenna on my roof is in the proper upright position but when I took the radio out from the wall there was "NO" cable at all plugged into where it's noted on the back of the radio!

I need some help as to what kind of cable I should be looking for etc!

Thanks in advance for any help!
Attached Thumbnails
IMG_0326.jpg   IMG_0327.jpg  
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Old 07-17-2017, 12:48 PM   #12
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The black cord plugged into coax audio in May be your actual roof antenna cable in the wrong hole. Pull the cable out and post a pic of the end of it. Mine didn't have anything connected to that port.


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Old 07-25-2017, 04:32 PM   #13
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Hi Earl,

Sorry it took so long to reply! Low and behold after contacting the dealership, Jayco and Furrion I followed your instructions and the black cable was plugged into the co-ax outlet!
I took it out and plugged it into the AM/FM outlet and we now have music etc!! Thank you so much!!

Chris
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Old 07-25-2017, 04:33 PM   #14
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Earl,

I see you are in StThomas. Would that happen to be USVI?
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Old 07-25-2017, 04:37 PM   #15
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Glad it worked out for you. They don't always have skilled employees on the lines. They apparently just plugged it wherever.

No, Saint Thomas, Pennsylvania. South Central area, 30 miles west of Gettysburg.


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