Originally Posted by Rock
I just read ur post on the Ford site. Did Chrystal ever push the issue up the food chain ? With two different trailers and the trailer guy giving up all points to truck. There has to be some place by u a custom shop or there buddy who u can give a few bucks to to tow ur FW. Who cares what brand truck since u just want to eliminate the trailer. Call e trailer and ask them how to properly check your truck output volts and amps when driving and u slam on brakes. You might need a buddy to read meter that u wire into your plug. I would also run a separate ground. We know to look for 12 v but u also need the Amps. I would also ask e trailer about a prodigy with plug an play harness for ur truck. For $200 u can bypass ur factory controller but first do a full electrical check
It never got moved up the chain because those cust service reps moniter the US. They don't do anything when your in Canada. That's where it ended.
I tried Canadian cust service, all they would do is call my dealer. Nothing happened.
The dealer has conveniently lost anything to do with me complaing about an improperly working controller while the truck was still in warranty.
I never pursued it then because they tested it and said it was the trailer at fault. Thus my trailer shop did $1000 of work and testing to the old SOB. There was no conclusion. I just lived with it.
Now with the new NorthPoint I am reliving it, but the truck isn't in warranty anymore. The Ford dealer says this is how the controller works. They won't touch it without me paying. He won't call me back. There is no point talking to him anymore. He says this is how it works case closed. It is the trailer at fault.
I've checked the voltages, it seams to check out. 13.5v driving without the trailer...12.5v driving with the trailer.
I don't have a meter good enough to measure over 10amps.
But that's all just numbers.. There are voltage drops, connection points ground resistance. More factors.
Real world is my truck and my trailer equals poor braking.
Gowesley's same truck and same trailer equals good braking.
I need someone's proven truck that I know works to pull my trailer.
Real world money that has gone into this is about $2000. Still I don't have an answer. Equals frustrating.