Welcome to the Jayco owners forum. What cab do you have on the dodge? The pull rite web site states on the 24k that CamGlide design allows up to 18" of automatic slide, your trailer can turn up to 90º without coming into contact with the cab on a short bed. On the 18k it doesn't state not coming in contact with the cab so I quess the rep is correct.
Rod & Linda From Wisconsin
1- Labs (Ronnie)
2011 Eagle 320RLDS
2015 Chevy Silverrado 2500
14,000#/1400 Equal-i-zer 4-way sway bars
www.rodsrvneeds.com (for all your RV needs)