We had the same issue and found the coax cable behind tv was not connected to the tv. We caught this on our PDI. Why Jayco QA/QC doesn't catch this little stuff is beyond me. Then the dealer misses this little stuff too prior to delivery?
Not trying to be a jerk, but if you miss the little simple stuff, are they catching the big stuff?
2014 Dodge 3500HD Cummins Crew Cab, Dually, Aisin, 3.73, 4x4, Long bed, Curt Q20. Appliance White!
2015 Jayco Eagle 339 FLQS