We have a 2012 321RLTS and after taking ownership end of May last year, we only had 2 weeks before we left on a 4 week tour of Newfoundland. The first stop was in Edmundston, New Brunswick. The 3 doors over the couch were off their hinges. The couch had slid to the rear of the slide out and pushed the end block off of the slide out trim bottom and destroyed it. To date I have rehung 90% of the doors due to the same issue.
It seems to be 2 problems. The screws that hang the doors and that are into the face frame are over torqued and have stripped in the particle board that makes up the core of the face frame. The plastic anchors that hold the screws for the hinge in the bored holes of the door sash, eventually come out maybe because the holes are slightly oversized and the difference in interior temperatures in the 5er allow them to move as a result of the tension from the hinge.
I fixed the screws in the face frame problem by filling the holes in the face frame with pine plugs the diameter and depth of the hole, that I carved from a pieces in my shop. I put glue in the holes and on the plug and then tap it in to the hole. After they dry I re install the screws. Now there is solid wood for the screw to bite into.
I fixed the plastic anchor issue by removing the hinges and the anchors from the sash, paying attention to the position of the anchor upon removal. The anchor is a rectangle and has to be oriented properly to fit under the hinge for re installation. I put glue in the bored hole and on the anchor and push it into place. After they dry I re install the hinges on the sash and then re hang the door. I use Weldbond white glue that is water proof and can be used for many purposes. It can adhere to the plastic and wood to help prevent further movement. It has worked so far.
The dealer is an hour and a half away so it makes sense for me to do the repair. However, I have kept him in the loop and Jayco has sent a follow up survey and I will continue to keep them updated and provide positive suggestions for the future.
Married To The Navigator
2005 Red GMC Duramax 4X4 HD Crew Cab
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