Ok, I finally received words from the Jayco warranty rep, and he said for me to take my trailer to any authorized Jayco repair shop and have the insulation installed in both basement and rear storage. He said that the bare wood showed that my trailer was not completed and that it should have full insulation, covered with felt lining--for 2016 models.
So, I will be setting up another appointment with the local Jayco repair shop to have the insulation done. Keeping my fingers crossed!
Originally Posted by Camping_J
My 2016 has the insulation in the front basement, but not in the back storage under the bunk area. I am curious as to what they are going to tell you.