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04-23-2017, 07:34 AM
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#1
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Now Auto Level Failed!!!
Why why why?!!!!
Never before have I got auto level failed.
Brought it home from the dealer after 5 months, put her back in her spot...auto leveled just like always.
De-winterized yesterday and took it around the block to play with my new brakes. Came back and Bing! Auto level failed.
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 07:37 AM
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#2
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Senior Member
Join Date: Dec 2016
Location: Rainbow City
Posts: 135
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Ahhh, I know that had to be very frustrating! Were you able to clear the error and get it to work?
Sent from my SAMSUNG-SM-G920A using Tapatalk
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04-23-2017, 07:58 AM
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#3
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by twadd10
Ahhh, I know that had to be very frustrating! Were you able to clear the error and get it to work?
Sent from my SAMSUNG-SM-G920A using Tapatalk
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NO!!
Fails everytime.
Once the rears are down..it does its thing. Then says "retracting rear" and then BEEP, BEEP!!
It never gets to deploying the middles.
I put blocks under the rear thinking it might be out of stroke (but that's a different error)
Still nothing
Argggg
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 08:30 AM
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#4
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Senior Member
Join Date: Mar 2017
Location: Texas Hill Country
Posts: 240
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Is it the LCI Ground Control 3.0 System? If so, here is a link to the troubleshooting guide:
https://www.lci1.com/assets/content/...ting_Guide.pdf
__________________
2001 Dutch Star DSDP 4095 (sold)
2007 Eagle 291 RLTS (trade-in)
2017 Eagle HT 27.5 RLTS
2011 Chevy 2500HD Duramax Crew Cab 4WD
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04-23-2017, 08:37 AM
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#5
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by klassic
Why why why?!!!!
Never before have I got auto level failed.
Brought it home from the dealer after 5 months, put her back in her spot...auto leveled just like always.
De-winterized yesterday and took it around the block to play with my new brakes. Came back and Bing! Auto level failed.
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That'll teach you klassic........you're NOT supposed to pull your trailer around to play with the brakes. LOL
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04-23-2017, 09:52 AM
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#6
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Senior Member
Join Date: Jul 2015
Location: Sharpsburg
Posts: 294
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Turn it on manual, then scroll to the battery monitor and lift the front up and down. See what the battery level moves to.
Just had this experience last week.
Sent from my iPhone using Tapatalk
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04-23-2017, 10:13 AM
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#7
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Thanks for the suggestions guys. Keep them coming.
Tried everything.
I've homed the jacks.
I've zero calibrated
I've killed the power.
Battery stays in the 13v area
I've kicked it and I've cursed at it.
It levels the rig. Then says "retracting right" and poof error
The middle jacks never budge.
I don't recall ever seeing it say that in my driveway.
Here is the order of its operations after it has leveled the front jacks
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 10:23 AM
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#8
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Senior Member
Join Date: Sep 2015
Location: North Greenbush, NY
Posts: 752
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You said that you "killed the power". How? If you just pulled the fuse to the control panel, that may not be enough. There have to be sensors for the auto level to operate, and who KNOWS where they might have pulled power for those sensors. Disconnect the battery(ies), make sure that you are unplugged to shore power, then reboot everything.
Also, is the trailer sitting where it used to sit? I've had leveling fails when the rear or center jacks have to extend too far. Try adding a couple of 2x8 scraps under each rear jack, and see if it lets you move on to the center jacks in automatic operation.
__________________
Be Safe, and Everyone Goes Home,
Rick
2014 RAM Laramie 2500 w/6.7L Cummins Diesel and Automated Safety Hitch
2016 377RLBH Jayco North Point
300W of Suntech Solar w/Rogue MPPT Controller & Xantrex 2000W PSW Inverter
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04-23-2017, 10:24 AM
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#9
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Member
Join Date: Dec 2016
Location: Saint Clair Shores
Posts: 98
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I suspect something happened at the dealer. Isn't there 2 cable for.each jack 1 for power and the other for position? Maybe one for.the position is off.
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04-23-2017, 10:49 AM
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#10
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by Fire_Instructor
You said that you "killed the power". How? If you just pulled the fuse to the control panel, that may not be enough. There have to be sensors for the auto level to operate, and who KNOWS where they might have pulled power for those sensors. Disconnect the battery(ies), make sure that you are unplugged to shore power, then reboot everything.
Also, is the trailer sitting where it used to sit? I've had leveling fails when the rear or center jacks have to extend too far. Try adding a couple of 2x8 scraps under each rear jack, and see if it lets you move on to the center jacks in automatic operation.
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Yep... killed ALL power
Put blocks under rears.
I'm in the same spot, but 6" over then I usually am.
I know he middles work because I can introduce an error then "home" the jacks by extending them 6" and holding retract.
That includes extending the middles 6" which I can do. The system homes the jacks no problem
Thanks for the suggestion too Donna, but I did check all connections and the fact I can home the jacks makes me think all the Hall effect wires are working.
And when I brought it home from the dealer the first time it leveled as it always has.
I was thinking maybe that sensor behind the axels fell off, but then I wouldn't be able to manually level it, which I can.
The display still shows the degree +/- out of level and tilt.
So it must be working..???
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 12:38 PM
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#11
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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klassic check connections on middle jacks, dealer probably didn't connect something all the way or correctly.
You'll figure it out.
Sent from my iPhone using Tapatalk
__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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04-23-2017, 01:20 PM
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#12
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Senior Member
Join Date: Jul 2015
Location: Sharpsburg
Posts: 294
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Worst case use the lippert app and chat the lippert engineers tomorrow. Super fast and good answers
Sent from my iPhone using Tapatalk
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04-23-2017, 02:27 PM
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#13
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by Hoojs12840
Worst case use the lippert app and chat the lippert engineers tomorrow. Super fast and good answers
Sent from my iPhone using Tapatalk
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Is it Lippert I call, or Jayco?
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 02:29 PM
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#14
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Senior Member
Join Date: Jul 2015
Location: Sharpsburg
Posts: 294
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I would start with lippert. I used the chat feature on the app while I was at work. Took 10 mins from start to finish
Sent from my iPhone using Tapatalk
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04-23-2017, 02:34 PM
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#15
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Here's an update.
I gave up and left it in the error mode, beeping. Pressed enter to clear the error (as I was doing all along)
I left it for 3 hours while I did other things. (Beer)
But this time instead of lifting the rear jacks and dropping the front (to put it out of level, so it can re-Auto Level)..I left it in the position when the error started.
I just pressed Auto again and the back legs did some more leveling and the right side lifted a little, then the middles came down and I had SUCCESS.
I don't get it.
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 02:36 PM
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#16
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Senior Member
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 2,234
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The rear sensors have been a known issue. The factory likes to mount them poorly and they move. They need to be mounted very securely. May or may not be your issue. Having brakes may have jarred the rear sensor loose.
Yes call Lippert directly and they will help you troubleshoot it.
Earl
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04-23-2017, 02:43 PM
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#17
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by Mopar_Earl
The rear sensors have been a known issue. The factory likes to mount them poorly and they move. They need to be mounted very securely. May or may not be your issue. Having brakes may have jarred the rear sensor loose.
Yes call Lippert directly and they will help you troubleshoot it.
Earl
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Haha...a down fall of having stopping power!!
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 03:09 PM
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#18
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Think maybe 3 hours for a beer is way too long.......,
Sent from my iPhone using Tapatalk
__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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04-23-2017, 03:28 PM
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#19
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Quote:
Originally Posted by Hoojs12840
I would start with lippert. I used the chat feature on the app while I was at work. Took 10 mins from start to finish
Sent from my iPhone using Tapatalk
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I just see the chat feature now.
Thanks Hoojs
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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04-23-2017, 04:37 PM
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#20
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Senior Member
Join Date: Sep 2015
Location: Mexico Beach
Posts: 2,181
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Klassic
Been following ur post. So now I know the fix. Leave the error code hit clear and than drink beer. Hopefully that will work with a few rums an coke. Seriously hope it is fixed. So tell us about ur new towing brake checks
Rock
__________________
2024 Greyhawk 30Z
2023 Jeep Gladiator High Altitude Toad
2019 Ram 3500. Traded
2016 Pinnacle FBTS Traded
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