Ohhh what a day !!!
Well today was the day we were picking up our fifth wheel after waiting two months ( bought in February) Two hours before pick up i get a call from my salesman with a very sad tone on the phone. " uhhh. Someone just struck your FW". Someone else was bringing in his old trailer for an exchange and turned to close to mine and scratched (2x2feet) my front cap and dented his rear trailer. Well you can only imagine how happy i was on the phone. Anyways, dealer at first wanted to replace the cap (on the guys insurance). But i said i was not satisfy with that, so they called all over our region for a similar one but could not find one. So they had already placed an order with Jayco for a 2014 (production starting in April, I was told) so they offered to do an exchanged my 2013 eagle ht 27.5 for a 2014. Although, I have to wait again I think that was better then buying the accidental one? I got to say that the dealer and salesman were really good to deal with after i explained that i don't want a brand new FW already damaged !!!!! Only problem, Jayco has no photos yet of the 2014? Did I do the right thing ?
2014 Eagle HT 27.5 FW