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Old 09-30-2016, 09:22 AM   #1
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Problems starting to mount up.

We are on our 2nd excursion and are encountering issues that are starting to pile up:

-Furnace not working
-Water pump is getting louder and vibrating
-Microwave will display a "Turntable off" message all by itself and will sometimes display the same message when we are turning off the microwave light
-Developed a leak while it was raining at the bottom of one of the front slideouts
-Shower track leaks out water under neath of itself

Our unit is brand new and we certainly didn't expect this kind of poor quality. Is this normal our do we have a lemon?
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Old 09-30-2016, 09:31 AM   #2
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I don't think it's a lemon, just some things showing up that your warranty will fix. Compared to some others issues, not severe. Let your dealer take care of them for you.
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Old 09-30-2016, 09:33 AM   #3
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A few problems with a new rv are to be expected. Nobody likes that, but it seems to be the norm in this industry now. Within 6-8 months, everything that is going to go wrong, should have gone wrong. Take it in and have everything fixed under warranty. If problems continue to arise after that point, you should start becoming worried.
I had two pieces of interior trim come loose, and the fan in the range hood quit working. Had those fixed under warranty and have been trouble free since.
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Old 09-30-2016, 09:35 AM   #4
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This is my list of issues I have noted this summer. I am dropping off on Oct 11 for warranty work to be completed.

1. Gray/Black tank valve seeps past the gate. After dumping at a campground, and we leave and get home, I leave my clear elbow on so I can see in there. It fills up and dumps out when the cap is taken off. I purchased a twist on gate valve to stop this from filling and dumping on me when I go to hook up. It works, but I think the main valve is bad. ( I see other people on the Jayco groups forums with this model have the same issue)

2. Awning sags a lot in the middle. I know its 21' long, but it doesn't seem to have any tension, leaving a big saggy area. Also on the awning, when opening all the way, the flap that hangs down almost ends up on the top, so I am not sure if it was put on wrong. I have to close it up a bit so it is vertical, which the sag is worse.

3. The shower door at the base is not silicone enough so water ends up under the track.

4. Shower enclosure feels very soft near the drain.

5. Bathroom floor is very creaky. Leveled or not, it creaks.

6. Main living quarters slide seems to struggle at times closing and opening. Its very squeaky when opening and closing.

7. Outside fridge doesn't get very cold. When its been on for days at the coldest setting, it only gets to about 42 degrees for the coldest.

8. Hot water heater doesn't keep water hot while on propane. It will turn on to start but after sitting for hours and you try to use hot water it comes out Luke warm and the pilot doesn't relight to maintain temp. I am forced to use electric hot water element. I found that the gas wont light unless the door to the hot water heater on the outside is open.(Almost like there is an air restriction)

9. Toilet doesn't hold water in the basin after flushing. It seeps down leaving it empty. I actually watched this happen. Toilet seat is crooked, and I noticed there is a broken support under the seat causing it to bend.

10. All speakers sound terrible. Outside speakers are not usable as you cant turn them up without crackling. This just may be the nature of them, but they all sound like they are blown.

11. Bathroom vent leaks when open and its raining out. It leaks down the sides to the floor and puddles. This happens when the rain isn't even coming down hard. It concerns me because if the vent is open, and we leave the camper, and it starts raining, we will come home to a puddle on the floor.
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Old 09-30-2016, 10:18 AM   #5
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Quote:
Originally Posted by spepi View Post

1. Gray/Black tank valve seeps past the gate. After dumping at a campground, and we leave and get home, I leave my clear elbow on so I can see in there. It fills up and dumps out when the cap is taken off. I purchased a twist on gate valve to stop this from filling and dumping on me when I go to hook up. It works, but I think the main valve is bad. ( I see other people on the Jayco groups forums with this model have the same issue)

2. Awning sags a lot in the middle. I know its 21' long, but it doesn't seem to have any tension, leaving a big saggy area. Also on the awning, when opening all the way, the flap that hangs down almost ends up on the top, so I am not sure if it was put on wrong. I have to close it up a bit so it is vertical, which the sag is worse.
Your grey/black water issue is probably do to residual water laying in the pipes which drains when your bouncing down the road.

Also IIRC both CAREFREE and DOMETIC recommend a center rafter on anything over 15 ft and they have always been an after market product.
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Old 09-30-2016, 10:42 AM   #6
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Ive never experienced the black/gray issue in any other TT I have owned.
Id put the center rafter, but I cant find it in black, and I think if I got a white one, and painted, it would scratch up
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Old 09-30-2016, 10:56 AM   #7
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4. Shower enclosure feels very soft near the drain

Open the access panel below the shower pan and take a measurement and cut a short piece of 2x4 and a little bit of Liquid Nail and wedge it in place and that will fix the flex.
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Old 09-30-2016, 12:13 PM   #8
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I dont think I have an access panel at the floor. Its a corner shower unit. No tub
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Old 09-30-2016, 04:59 PM   #9
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Similiar problems with our 2017 29.5 BHDS

Quote:
Originally Posted by spepi View Post
This is my list of issues I have noted this summer. I am dropping off on Oct 11 for warranty work to be completed.

1. Gray/Black tank valve seeps past the gate. After dumping at a campground, and we leave and get home, I leave my clear elbow on so I can see in there. It fills up and dumps out when the cap is taken off. I purchased a twist on gate valve to stop this from filling and dumping on me when I go to hook up. It works, but I think the main valve is bad. ( I see other people on the Jayco groups forums with this model have the same issue)
One of my valves leaks also... think/hope it is one of the grey water tanks.

2. Awning sags a lot in the middle. I know its 21' long, but it doesn't seem to have any tension, leaving a big saggy area. Also on the awning, when opening all the way, the flap that hangs down almost ends up on the top, so I am not sure if it was put on wrong. I have to close it up a bit so it is vertical, which the sag is worse.
Our awning sags also... do you know if they will add the additional "rafter" as part of warranty?

3. The shower door at the base is not silicone enough so water ends up under the track.

4. Shower enclosure feels very soft near the drain.
Our shower base is also very soft...expect to accidently put a heel through it some day


5. Bathroom floor is very creaky. Leveled or not, it creaks.
Our upper hallway, and main cabin floor also creak...

6. Main living quarters slide seems to struggle at times closing and opening. Its very squeaky when opening and closing.
My main slide also struggles when closing... and it "cocks" quite a bit when opening or closing...guessing almost 2" out of parallel as it goes in or out..

7. Outside fridge doesn't get very cold. When its been on for days at the coldest setting, it only gets to about 42 degrees for the coldest.

8. Hot water heater doesn't keep water hot while on propane. It will turn on to start but after sitting for hours and you try to use hot water it comes out Luke warm and the pilot doesn't relight to maintain temp. I am forced to use electric hot water element. I found that the gas wont light unless the door to the hot water heater on the outside is open.(Almost like there is an air restriction)
When we have the HW on electric and gas, the gas burner will often cycle on, even if we have not used HW for quite some time.

9. Toilet doesn't hold water in the basin after flushing. It seeps down leaving it empty. I actually watched this happen. Toilet seat is crooked, and I noticed there is a broken support under the seat causing it to bend.

10. All speakers sound terrible. Outside speakers are not usable as you cant turn them up without crackling. This just may be the nature of them, but they all sound like they are blown.

11. Bathroom vent leaks when open and its raining out. It leaks down the sides to the floor and puddles. This happens when the rain isn't even coming down hard. It concerns me because if the vent is open, and we leave the camper, and it starts raining, we will come home to a puddle on the floor.
Additional problems we have experienced:
- I can't necessarily verify this, but I think that when the trailer is on even ground, with the landing gear down and rear stabilizers are down, and it reads level (by checking the rear bumper), that when I extend out the sliders, I think the trailer tips a bit in that direction...
- I am concerned about the longevity of the drive mechanism on the landing gear... it often sounds like it is straining. Additionally, I think that the drivers side strut, it tilted in a degree or two...
- The Queen size mattress that came on the forward cabin bed, was very firm and of poor quality. We replaced that before our first trip.
- I won't get into the thin wall panels and under sized supports under the beds, etc.... very light duty.
- Don't know if anyone has tried using the folding couch/bed... it is very un-even with gaps. To use it, will need to add a thick foam mattress pad on top of it.
- Has anyone tried opening the Kitchen grey water sewer valve, with the slider out? impossible with out crawling on your stomach... I actually made a handle with a hook on the end of it, to be able to reach this valve... poor design.
- The screen door will not seal against the door frame... it is bowed out about 1/2" at the top and tight at the bottom....

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Old 09-30-2016, 06:23 PM   #10
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Quote:
Originally Posted by Drake View Post
- I am concerned about the longevity of the drive mechanism on the landing gear... it often sounds like it is straining. Additionally, I think that the drivers side strut, it tilted in a degree or two...

The single motor Atwood landing gear Lippert installs on these fifth wheel frames is completely inadequate for the job. That has been the one thing that has dissatisfied me the most about my three year old Eagle Premier. Under warranty, they replaced the gear box (twice), the motor, and both legs. It still sucks.

Within the next month, I will be installing Ultrafab's dual motor landing gear setup on my camper. It will set me back $500 bucks, but I shouldn't have to ever worry about my landing gear again.
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