While I haven't had any experience with the problem you've indicated, if the unit is new as you indicated, I'd take it back to the dealer. If this isn't an option my advice would be to call Jayco in Middlebury, IN and tell them what's going on. The unit should be under warranty and so the problem will be covered by Jayco. Call 'em, they should have an answer for you.
As you may know, you can contact Jayco by phone at: 574-825-5861 or go to
for contact info.
Best of luck