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Old 01-03-2017, 09:10 AM   #11
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14 with the recall for steering column wiring completed at about 22K. To date I have not had any issues with the controls on either side or with the rear radio controls either. I use them frequently, especially when towing.
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Old 01-03-2017, 09:36 AM   #12
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Mine's a '15 and I've had no issues.

I've contemplated upgrading the head unit and installing the steering wheel audio controls, but have not had the room in my budget for that yet.
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Old 01-04-2017, 01:51 PM   #13
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As for an update, stopped by local RAM dealer and they read the diagnostics. He said it was not the clock spring but rather a bad connection/relay somewhere. He wished it had been the clock spring. This will take a little time to trouble shoot so we have an appointment to take it in next week. In the mean time, I am going to look to see if I can find the fuse for the horn and the relay and wiggle them around.
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Old 01-04-2017, 11:57 PM   #14
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2016 no issues , I have to ask why would you even think of fixing it yourself when it's under Warranty ? That's why you bought a new unit. You already paid once when you bought the rig.
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Old 01-05-2017, 06:45 AM   #15
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2016 no issues , I have to ask why would you even think of fixing it yourself when it's under Warranty ? That's why you bought a new unit. You already paid once when you bought the rig.
If the clock spring needed to be replaced, it would be done under warranty. However, if I can avoid a couple hours or more of shop time, even under warranty, I will do that. Just going to check and see if a fuse might be loose or relay or either one is bad. If that is something I can do, I will do it. I have documented my problem also by filing a complaint with NHTSA and reading about all the problems with the clock spring and relays in previous models. It's a 60 mile drive to a RAM dealer where I am and then several hours of shop time. I guess I'm just trying to free up any of my time that I can. It will be documented though. Thanks to all who have replied to this thread.
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Old 01-05-2017, 08:39 AM   #16
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If the clock spring needed to be replaced, it would be done under warranty. However, if I can avoid a couple hours or more of shop time, even under warranty, I will do that. Just going to check and see if a fuse might be loose or relay or either one is bad. If that is something I can do, I will do it. I have documented my problem also by filing a complaint with NHTSA and reading about all the problems with the clock spring and relays in previous models. It's a 60 mile drive to a RAM dealer where I am and then several hours of shop time. I guess I'm just trying to free up any of my time that I can. It will be documented though. Thanks to all who have replied to this thread.
I totally get that.

Last time I needed to take mine into the dealership, I had to drop it off and was going to have to leave it over night just for them to even READ a trouble code for a MIL. It ended up being a simple emissions problem, and they had my truck fixed, flashed the appropriate computers, and back to me in a couple hours. It's a pretty major inconvenience for most people to lose access to their vehicle for even a few hours, and especially when the dealership is so far away. I'm lucky that I work with my wife, and we have easy access to our second vehicle; most are not so lucky and end up having to take off work to deal with the dealership, and that costs money. If it's something simple that I can fix, I will forego the warranty repair in most cases just to avoid the hassle.
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Old 01-06-2017, 08:04 AM   #17
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I have the 2015 Ram 2500 and haven't had any of those issues. Hopefully the dealer can rectify your problem. Good luck.
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Old 01-06-2017, 05:06 PM   #18
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Originally Posted by namusmc65 View Post
If the clock spring needed to be replaced, it would be done under warranty. However, if I can avoid a couple hours or more of shop time, even under warranty, I will do that. Just going to check and see if a fuse might be loose or relay or either one is bad. If that is something I can do, I will do it. I have documented my problem also by filing a complaint with NHTSA and reading about all the problems with the clock spring and relays in previous models. It's a 60 mile drive to a RAM dealer where I am and then several hours of shop time. I guess I'm just trying to free up any of my time that I can. It will be documented though. Thanks to all who have replied to this thread.
Let us know how it turns out. I know it's a a pain in the a$%, but I'm hopeful that everything works out for you!
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Old 01-06-2017, 05:26 PM   #19
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I have a 2016, but only for 7 months, and no issues yet, with that anyway. Had my outside temp reading 79 deg the other day while it was 35 deg, but I unplugged and plugged the sensor in a few times and seemed to go back where it belonged by end of day. Good luck with your issue, and let us know what it was.
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Old 01-07-2017, 05:53 AM   #20
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I understand what you saying , I am fortunate in the fact I am close to Dealer .
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