Sorry to hear about this. What happened to quality control anyway? I bet Jayco monitors this site to take heed. If they don't they have their heads in the sand. Needs be inspected as if it were going to be their personal purchase.
Good luck with your Schwintek slide system. We have a large living area slide in our Pinnacle consisting of the double refrigerator, stove top and convection/microwave oven and entertainment/fireplace. To successfully operate the this slide, the coach must be level with all jacks, front and back fully set. We have experienced problems bringing the slide back in. On a few occasions, it will hang up after coming in about 10 to 12 inches. Schwintek has a "jog" method to bring the slide in.
2011 Jayco Pinnacle 35LKTS
2011 Ford F250 6.7L Super Duty
50 Gal. Titan Fuel Tank
Firestone Ride Rite Air Bags
PullRite SuperGlide w/SuperRails