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Old 06-04-2014, 07:21 PM   #21
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The trailer is a 2013 351RLTS. The factory specs are 12,000 pounds total and 2400 on the pin. I have no idea how much weight is on the legs.

The rep from Atwood told me the jack is rated to 5500 pounds.

He put the gearbox on today with the camped hooked to my truck. When he was done, he raised the jack until it started to raise the truck and called it good. I was standing there. It looked okay to me. I guess the jack runs into problems when it becomes responsible for all of the weight.

The jack was installed on the frame by Lippert. I learned that much last week. Jayco gets the frame from Lippert with the jack already there. When they are mass-producing those frames, how can they really know if the jack they are putting on there will be adequate for the trailer that is eventually built?

As soon as the warranty is out on this thing, I think I will install a two motor system. The one from Bulldog looks pretty good. I am hoping that somebody from Jayco will agree that this jack is inadequate and that they'll spring for an upgrade. I'm not holding my breath on that one.

Here is the Bulldog I've got my eye on:

https://www.etrailer.com/Trailer-Jac.../BD500161.html
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Old 06-04-2014, 08:44 PM   #22
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I just used the two floor jack method to unload the trailer from the truck in my driveway. As we pump the floor jacks up on either side, we can use the motor on the landing gear jacks to drive the legs down. That worked fine, and it will get me by this weekend.

I am convinced the motor on this jack has been bad from day one. From the very day I picked up this camper, the motor has always sounded like it strained to raise the camper. It also has always opened the breaker frequently.

I'll drop it off at the dealer's lot again early next week, and I'll tell them to call me when it is fixed. My next trip will be July 3.
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Old 06-05-2014, 06:35 AM   #23
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As I have the exact same rig I am following this problem . Please keep us updated
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Old 06-05-2014, 07:07 AM   #24
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Mine was clutching out of the gate upon initial pick up and got worse as I went higher to the point of complete 100% clutching. Motor was replaced and would take the load until the breaker kicked in and kept kicking in as it was only 20 A from the factory and needs to be 30A. If your breaker is the problem and not the motor clutching, then you can replace the breaker in your basement behind the rear wall panel on the door side.

There all the breakers are located as well as the remote control panel if equipped. At least that would get you on and off to get it into the dealer without too many issues.

Since all the work my, unit goes up and down without too much issue and the motor no longer quits or clutches.
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Old 06-05-2014, 07:14 AM   #25
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That's good info about the breaker. I'll have to take a look at that.

I'm getting a lot of clutching, so I guess I've got two issues.
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Old 06-05-2014, 07:22 AM   #26
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I called Atwood a couple of times yesterday. The part number on my motor is no longer a valid number. The Jayco rep gave me the new part number. He wouldn't tell me what the difference is in the part numbers.

I am wondering if the old part number could have been a problem part.

I am also wondering how long Lippert may have had this on the shelf before putting it on this frame...

Just thinking out loud here.
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Old 06-05-2014, 07:56 AM   #27
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Attwood has a method to confirming the issue the dealers must go through. One significant issue was a leg binding up as well. So three main problems all diagnosed in a sequence which led to the eventual resolution.

The motor does not change sounds any longer going up, which tells me it's good. Before it would struggle as it approached level, popping breakers.
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Old 06-05-2014, 08:06 AM   #28
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Yes, that's exactly what mine does. It's what it has always done.

The dealer said they would completely disassemble the system when I return it, so I trust they'll find all the problems this time. I'll also pass along what I learned from Atwood and here.
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Old 06-09-2014, 06:56 PM   #29
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My unit went back to the dealer today. The service guy got to hand crank it to unhitch it from the truck, so he has seen the issues first hand now.

I believe the service guy and the warranty clerk both agree with me that the motor is junk. She (the warranty clerk) told me she would deal with Atwood directly, so maybe the resolution will be a fast one.
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Old 06-13-2014, 09:18 AM   #30
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You can add it but it's stupid expensive, Lippert will send you the parts, the motor alone is $380, gear box $70 and leg is $150. better off to change to hydraulic if you can.
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