Is it still under warranty? Try another dealer. I can tell you, the first dealer we dealt with were totally inept! We went to the second warranty dealer and they were great!
Denise, DH, grandkids, and two rescue pups
-2016 Jay Flight 29QBS Elite
-2016 Ford F-250 XLT 4x2, 6.2L EFI V8, 4.30 Elec Lock, Heavy duty Alt
CLICK HERE to save 30% $$ or more off your next Jayco RV