Originally Posted by martindana
snip..... Next thing we discovered is that when the safety chains are crossed it causes the first link to be pinched against load hitch......snip
This can happen, many times it has to do with the particular design of the TV's OEM receiver (i.e.;pin box length, location of safety chain hook attachment points, etc.).
If you don't have enough slack to attach them, and/or have proper slack during TV turns, I would have your RV dealership make the proper safety chain revisions (should be their responsibility).