A satisfactory ending. The light bulb was replaced, the door no longer pops open on it's own, the closet shelf and rod is now properly braced. The service man did an excellent job on all those items. He was not able to get the two large slides adjusted so they are still out about an inch on the bottom. (he worked on them for about two hours and made several calls) At least the top part is tight and seals well. When we get home to Idaho we will take it to a Jayco dealer and see if the slides can be adjusted in a shop.
Jeff, the salesman at World Wide RV was able to get the technician to us and then made a followup call to see if all was well. I feel a lot better about this deal now than I did the other day.
2011 Eagle 330RLTS with just about every option.
Dodge SRW 1 ton Cummins powered.
I was born with nothing and I still have most of it left.