Sounds like you take a look at the back connections or it's dealer time to fix it. You might consider cosmik's advice and run the cables he suggested. It really will make a difference when you play a dvd. Good luck.
2014 Jayflight 24FBS Elite
2009 F150 Supercab, 5.4L ,3.73, HD Tow Package, Equal-i-zer 1K,
Progressive EMS-LCHW30, TST 507RV TPMS, Hydro Life HL-200, Maxxis 8008.
Best friend wife and dog Cooper. RETIRED 6/30/16. WOOHOO! Now the "endless summer" begins.