I bought our second camper from them , it was previously owned. I thought the price they were asking was fair so I offered them $500.00 less and they accepted it. During the walk through I noticed a few things that needed to be addressed as well as asked them to steam clean the carpet and furniture, they agreed to do it all at no extra charge. I never had an issue with the TT in the 4 years I owned it that needed to be brought back to them.
I bought my 3rd TT through RVDirect and picked it up at their Albany location. When I was offered the extended warranty I declined and the salesman asked why would I make such a large purchase but decline to cover it with an extended warrany? I simply told him I was not interested in the extra coverage and he did not bring it up again.
I would not hesitate doing business with them.
Joe, Joyce , 4 Kids and 3 Dogs.
2004 V-10 Excursion with Hellwig sway bar, Roadmaster Active Suspension, Bilstein shocks and steering stabilizer, Super Duty Tow Mirrors,
3.73 Gears, Reese dual cam, Prodigy brake controller.
2010 Jayco Jay Flight G-2 32 BHDS