Wendolyn, it is frustrating.
I asked my service guy if switching to a manual awning would be stronger than the elec. He said probably not because they use the same tension arms that extend the awnings out. So it is really is an either or thing. Even though the wind was a zero factor in this case. I will be glad to get my rig back.
Mike, I hope your mice don't find your insulation as cozy as the mice here did. It stinks!! haha