Crappy of Colorado will find any excuse to not fix something...(been there done that)
With the awning open spray a little silicon lube on the rails then run the awing up and down a few times .. that helped mine a lot.
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
140 days boondocking in 2016
211/2015, 196/14, 247/13, 193/12