Brand new water heater not working

[ebenton6488]

I have a brand new 264BHW, picked up in May, used Mother's day weekend for the first time. The water heater worked just fine. Arrived at a the campsite yesterday afternoon for a small vacation, and water heater will not egnite at all. It will try 3 times then lock out. I tried to manually​ do it and it will egnite for about10 second, and the gas cuts off. Then it tries again until 3 times. Gave up and just took cold showers.
All the manuals talk about manually lighting a pilot light, and a knob to turn. There are no knobs to turn to do a manual lighting.
Any help that might save the vacation a Little?

I will add, that I'm at the beach, very humid, so didn't know if that could be a factor or not.

Thanks

[RAurand]

If your little red DSI FLT light is on, You may be having the same problem I am having. I posted earlier but no one ever responded to it.


http://www.jaycoowners.com/forums/f7...sue-47701.html

[Ruth]

A problem we have in New England is spiders. They seem to love making homes in the water heater. That would be one thing I would check. I know in our older trailers there was a knob to turn to a pilot position and then push in to ignite the pilot, not sure if they use that now with the piezo electric starters. Just a couple of ideas....

[Seann45]

When this happens it is usually because you had the propane shut off for a while so first light the stove top this may also take a few tries then again try the hotwater heater. after it tries 3 times and shuts off manually shut it off and try turning it on again you may need to turn the water heater on and off a few times .. of course as stated above it may also be spiders but I always go for the easiest fix first.

[ebenton6488]

Yes that does sound like the same. The little red light goes on 3 times while it tries (on mine it does anyway). I can here it click all 3 times, but never can see a spark. I know gas is there because if I put a lighter there, it does ignite, just won't stay on. The gas cuts off and then it tries again.

[ebenton6488]

Well have tried taking the igniter fuse out of the picture, no luck. The stove gas ran quite a bit, so gas is flowing. Looked for spiders, don't see any, but will try compressed air just in case.

Thanks for the ideas