Dealer B.S.

[Jc824]

Okay so I have learned never to buy local again as dealers are a complete pain. About to take delivery of the new Jay Flight we ordered next week. Dealer tried the up sell fabric protection crap which I have declined twice now. Now they are saying I will need to sign a waiver for it at pick up. Why should I have to sign a waiver for something I do not want that did not come from the factory? Sounds like they are trying to make it so I won't have a warranty if there is something wrong with the interior.

[Quahog]

Local dealers are great IF you have some good local dealers. If not, it's a major PITA if you ask me. BTW, I agree with you on the waiver BS. You shouldn't have to sign anything for a dealer option you decline. I'd be very suspicious.... contact Jayco Customer Service (# is on their web site) and confirm what's covered in the 2 year warranty for your unit.

[DocBrown]

Car dealers make you sign a waiver for declining an extended warranty on a used vehicle. It's all just silly sales tactics. Any factory warranty still in effect CANNOT be denied based on that waiver. That's the law.

[Scoutr2]

If it were me, I'd refuse to sign. And if they pitch a fit, just tell them you will buy elsewhere. Two can play the same game. In the end, YOU are the one with the money to spend!

[Jim-n-Ash]

Originally Posted by Quahog

Local dealers are great IF you have some good local dealers. If not, it's a major PITA if you ask me. BTW, I agree with you on the waiver BS. You shouldn't have to sign anything for a dealer option you decline. I'd be very suspicious.... contact Jayco Customer Service (# is on their web site) and confirm what's covered in the 2 year warranty for your unit.

x2

[Seann45]

Tell them you wont sign and they have 2 options.. sell you the RV anyway or give you your deposit back

[Jc824]

I followed up again and it's a CYA form for the dealer. Not a waiver but rather a form saying they offered and I do not want the additional services. I just wouldn't word that as a waiver. Thanks for the quick feedback everyone.

Now to take delivery so I can go have fun... Which is what I thought ordering a new unit would be!

[Iraqvet05]

My dealer asked us to sign a waiver when we refused their extended warranty pitch. I should have put "signed under duress" under my rejection signature but they weren't pushy on it like some car dealers.

[michigancampermcsmrs]

We have bought 2 campers in the last 5 yrs. No dealer ever mentioned fabric protection.
I would not sign anything. If that dealer is miss representing "Jayco" you might want to contact the manufacturer. The Jayco facyory has been very honest and helpful with us.

[Nighthawk 96]

I have a great local dealer, from whom I have bought 2 trailers. No BS of any kind

[rryman]

When we picked up our 5'er in January, one of the salesmen asked me if I wanted the extended warranty. I politely said, "Nope!", and he said, "That's fine, but they want us to ask each time." We've never been asked about fabric protection or signing anything saying we refused it. Guess we're fortunate, we have a good dealer here locally.
When we were ordering our truck, I called our RV salesman and asked him if it was worth having the 5th wheel/gooseneck prep kit factory installed. He asked what it cost, and when I told him, he said, "You better get it factory installed, that's about a third of what we charge to do it later."

[Jim-n-Ash]

We bought our first PUP from Jayco, and after a FR PUP (which is fine, except we're tired of the climbing out the bed over each other) we're going back to the same dealer for a Jayco TT - because the one FR dealer nearby is a big company and the other is pretty much a poo-hole. If anybody's in southern AZ or western NM and wants the name of the dealer, PM us.

[Hitch Pin]

Originally Posted by scoutr2

if it were me, i'd refuse to sign. And if they pitch a fit, just tell them you will buy elsewhere. Two can play the same game. In the end, you are the one with the money to spend!

right on !!!!

[Murff]

Hadn't given it any thought until now but when we were with the dealer finance wizard last week when we picked up our White Hawk 20MRB, we were asked if we wanted an extended warranty. We declined. Mr. Wizard seemed a bit miffed and kinda grunted "well, it's your choice."

When he showed us the cost, I did ask him if he could provide it for a cheaper price, as I have negotiated a lower price for a warranty at car dealers. He replied no. Also of note that the seven year extended warranty is really 5 years as it kicks in after the Jayco warranty.

Murff

[33 RLDS]

Dealer wanted me to sign a paper saying that decals where damaged during shipping and that I understood they were repaired. Of course this was 2 weeks after taking delivery and I was never told that decals were damaged and repaired when I purchased the unit. I did not sign, nor return the papers. They probably reprinted them and forged my signature..

[Scoutr2]

Hey Murff, you can get reasonable extended warranty coverage through Good Sam. I carried it on my Outback 29BHS for about the last 4-5 years. I think it cost me about $300/year, paid annually. Deductible was $250. Because of that, I didn't buy the extended warranty from the dealer, either. Who knows - I may not have this trailer for the life of the extended warranty!

[Murff]

Ever have to use the warranty, Mike?

[The Logans]

LOL... The "fabric protection" is about $ 10.00 worth of Scotch Guard sprayed on it. We've used it on all of our RV's. They get the stuff by the gallon, and it costs them very little... it's an enormous profit for the dealer.

Do it your self, and save a bunch!

[Scoutr2]

Once. I had a HW heater problem and they replaced board, gas valve, and burner assembly. Only $250 out of pocket. But when a trailer gets to be 5 years old or so, I worry about things like a fridge replacement, A/C, etc. That stuff is NOT cheap!

Of course, the premium is based on the age of your trailer and how it is equipped.

[redcedar]

Always love the little room with the warranty & coatings guy they rush you into when you purchase a new car / TT. Like clockwork.