Originally Posted by cekkk
Unless OP lives where you have year around camping, and he can take off work any time in August, his "new" trailer will be a year-old used one by the time he gets to use it next year. The dealership's lack of communication is inexcusable, although not surprising.
That's quite a leap...
I'm in the exact same postion as the OP. I know my dealer personally, he has absolutely zero reason to make promises he can't keep, or lie to me, or to call me once a week to tell me the trailer isn't here yet.
I speak to him a few times a week because we are friends not because I am calling to check on my trailer (OK maybe sometimes I am...) I've been in the room on conference calls with his Jayco rep on the line. Sometimes there is very little information to share. I've heard the Jayco rep refer to their process as a batch process, specifically in reference to how the sides are produced. I do not know if that means floorplans, models or otherwise, but I have heard the term "batch" used many times so it must mean something. If my dealer could give me more information he would, he has more skin in the game at this point than I do. My trailer was supposed to come off line yesterday, but it did not. He could call and make a stink, but the end result is that the trailer is not completed yet. My friend was very clear when I ordered the unit in April that it could be anywhere from late June to early August before I received it and that while they hoped for it to be earlier there is little he can do to change it. My friend also took another order for the same floorplan I ordered about a month later and that unit did not make the cutoff and has an anticpated delivery date in September. I was in the room when this was discussed with a Jayco rep and again the terms "batch" "quota" "threshold" and "cutoff date" was used many times by the dealer and the rep.
What does all this mean? I don't know... It doesn't really matter. The net result is that when you order a trailer you do not get a guaranteed delivery date, you get a window and a fairly wide one at that.
I understand the OP being disappointed, but I just can't buy into the whole beat up on the dealer mentality and the camping season is ruined over one missed trip. The trailer is going to be a year old next year whether it's camped in once or fifty times so that makes no sense to me.
I might suggest that the OP get a tent and take the trip anyway, it's about being with family and the experience anyway, not the trailer.