After 3 years of saving and searching, my husband and I ordered a 2016 Eagle 324 BHTS and took ownership on 7-20-15. This was the only camper that we agreed on and we both fell in love at 1st sight. We've come across some minor issues, and some not so minor issues, but nothing that was definite deal breakers, yet. Last Sunday night, the river where we camp May- November flooded and we were unable to get our camper out in time. The water got up to the floor, but not inside if it and the only place we saw water was in the front storage compartment (under the bed) but carpets and linoleum were dry. The leveling jacks are no longer working, but all slides, speakers and lights still function. Our insurance adjuster told us to take it wherever we wanted it fixed (our local Jayco dealership) and have them to send an estimate. Our local dealer said since the insulation was soaked, the entire floor would need to be replaced and the cost of that would make it a total loss
We have tried to locate another camper exactly like ours, but with no luck. Jayco has made changes to the 2017 model that I do not like (moved the TV location in the bunk room, removed a lot of storage from the bunk room and added a window, cosmetic changes to the outside kitchen, removed the door between the bathroom and the bedroom, removed the linen closet between the living area and the bedroom). My husband feels we need to just get the new model Jayco and deal with the unwanted changes, but I'm not willing to jump on board with that idea just yet.
My questions are: 1) Is it truly nessesary to replace the entire floor? Can we not just rip out the wet insulation, let it dry out, and then replace with new insulation and protective barrier? 2) If we can do that, will Jayco still honor what warranty is left? Our local dealer didn't get to a single 1 of our list of problems to be fixed last winter
3) If the answer is no, will Jayco custom build me a 2016 model even though they have already switch to the 2017? 4) If that's not an option, which company is most comparable to Jayco, Grand Design or Open Range? I like the Grand Design floorplan better (minus the fact that I can't get a party couch) and they have a 3 year warranty, but my husband thinks the Open Range is 2nd best (their party couch is very uncomfortable and storage in the bunk room is just as crappy as the 2017 Eagle)