Welcome back to the world of RVing, and welcome, also, to The Forum! Lots of great folks here, who will be happy to help you get "reacquainted" with camping.
When I started looking to replace my old trailer (an 18' S.O.B.), I did a Google search for "X-brand" travel trailer complaints, and the results were staggering! There were, as expected, several pages of complaints for every major brand. But those complaints were largely ignored by the other manufacturers until the trailer was out of warranty. Then
the owner would hear from the manufacturer with a letter or Email saying "Sorry, your warranty has expired and there's nothing we can do to help." However, when I did my Jayco search, I was pleasantly surprised to see so many complaints addressed promptly by Jayco; and in many cases, Jayco paid for the repairs even after the trailer was well past the 2-year warranty period. That's what I call customer service!
And (to me), that 2-year warranty shows Jayco has confidence in their products, as well.
One thing that helped me select the specific make & model that would work best for me was to make a priority list. I listed (in order of importance) the "can't live without" items, the "would like to have, but not a deal breaker" items, and the "can't live with - no way/no how" items on a sheet of paper. I made a photocopy of the list for each trailer I looked at, and checked off the items as I went through each trailer. One bad point would eliminate one good point, and the ones with the most good points went on to the "semi-finals". In the end, my Eagle won out!
I selected my Eagle 266-RKS because it had the floor plan I liked (rear kitchen), came standard with the enclosed/heated underbelly (for 4-season camping), had more countertop space, had larger holding tanks and more wardrobe space (I'll be full-timing in another 10 days), and had better fit & finish with a more plush interior than the other brands/models. Besides that, it just plain LOOKS GOOD! Unfortunately, they've discontinued this model for 2015, so I feel lucky to have found it when I did.
Hope this helps you make your decision. Again, welcome back to camping, and to the JOF. Good luck and Happy Camping!