Have you taken the small strainer in the tub out and looked into it with a flashlight?
If there is a blockage or you can't see one but maybe around a corner try this gadget you can get at any hardware store for a couple bucks.
https://www.amazon.com/Vastar-Drain-...r+removal+tool
I didn't notice if this is the first use of the tub. If it is have you investigated the piping to see if it was poorly made.
If there is a hard obstruction the drain tool will at least tell you how far down the pipe it is.