Originally Posted by ibcrwln
At a minim I would expect them to own up to the defective manufacturing process when producing defective trailers and work on a process so it does not happen to other customers, instead of acting like it is no big deal to have water damage in a brand new trailer. You are the one that mention shooting somebody, I am not sure where that came from.
These are not made by a robot. They are plumbed by people, just like your house would be. An RV is not a stationary object, It is a house that travels down the road and flexes, bends, shakes and bumps. Dry the trailer out and you will not have water damage. Does your floor rot at home when a glass of water is spilled?
Jayco has a better warranty than most manufacturers out there, and anyone of them can have problems, and they all do.
As an owner you have to use a certain bit of common sense. I would never hook up a hose to a brand new RV and walk away from it. And when de-winterizing in the spring the same thing goes.
Good luck. RV's are not for everybody.
I didn't say that to be rude or harsh. It's just a fact. I understand being frustrated and I would be too. It's just that when you own an RV things like this are going to happen. It's also ok that you came here to vent. I think you will find that a lot of folks will have empathy for you situation and if you looking for help how to solve a problem you will find that as well.
But I also believe that you could pick any manufacturer on the market, including the hand build 500k-1m$ class A's and everyone of them is going to have a large group of people who love the product and a small but vocal group who would never buy another one.
Work with your dealer to get the defects resolved. Hopefully there is not permanent damage and no other issues and you can enjoy the camping season.